Presenting a Professional Image
Enroll at one of Preferred Training Networks’ popular courses – professional development training. It will transform your workplace and the business.
Course Description
Have a look around your workplace. If you don’t see a well presented group of people then neither do your customers or clients.
Program outline
- Your number one priority – your customers/clients
- Review of current client service standards: * telephone protocol * meeting at the client’s site * your client’s expectation of the service delivered * communicating with your clients * Delivering promises
- The first interaction – You don’t get a second chance to make a first impression
- Attitude – Your attitude has a huge impact on stakeholder’s perception of your organisation.
- Active Listening skills – What?
- Note taking – Many people don’t take notes of the customer’s/ client’s expectations. They forget to deliver on promises and wonder why the customer/client leaves dissatisfied
- Business card etiquette – Many people fall down at this hurdle. What should you do?
- Dress codes – Tips from the fashion world
- Networking – It’s not what you know it’s who you know. How can you position yourself and your organisation as value assets to other people
- Developing an elevator speech – What is your value explained in 30 seconds
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants (usually a half-day or full-day program)
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: Your Presenting a Professional Image Course can be modified to fit inside your timeframe.
Cost: Price on request.
Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEOs
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: ddear@preftrain.com or contact us online today.
At Preferred Training Networks, we can also assist you with professional training programs like: strategic thinking courses, people management courses, and high performance work practices.
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Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Presenting a Professional Image is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Presenting a Professional Image and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.