Internal Supporting Skills


Internal Supporting Skills


For any organisation to be effective, it needs harmony, collaboration and seamlessness between its internal departments and processes. A chain is only as strong as it weakest link and an organisation is only as strong as its poorest internal support mechanisms. Here is an opportunity to identify and change the internal behaviours that hamper internal communications and processes. This course reminds participants that they have both internal and external customers who will need support from time to time.

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    Key learning outcomes

    At the conclusion of this program participants will be able to:

    • Understand how group dynamics can play a positive role in team functioning
    • Identify the strengths and weaknesses of their behavioural style
    • Clearly define their role within the team
    • Discuss the #1 cause of conflict in LG
    • Consult internally with confidence and precision
    • Create strategies for dealing with a range of internal stakeholders
    • Apply improved communication skills for better negotiated outcomes
    • Develop a more effective consulting role
    • Understand how to build commitment
    • Break down communication silos

    Course Description

    A point to ponder

    When very major building projects are undertaken, the project managers know that the project will often move at the pace of the slowest performers. So, the project management team will invest far more resources fixing the delays and processes that unnecessarily slow down the project. This proactive approach also reduces bottlenecks, double ups and down time. It also minimises waste.

    Would you like to attend this program?

    • For maximum effectiveness, this program is best conducted as an in-house program.
    • Ideal group size: 4 – 10 participants
    • Venue: For your convenience, you can choose to conduct this program at your premises. Alternatively, we can provide a training venue at a small additional cost
    • Duration: This program can be tailored to your timelines
    • Cost: Price on request.

    For more information please contact: Preferred Training Networks on 1300 323 752 or Email:

    cta course

    Our Courses Are Available Australia Wide

    We offer in-person Internal Supporting Skills, programs and workshops run by expert trainers to organisations across Australia. Our programs are available in Melbourne, Sydney, Canberra, Adelaide, Brisbane, Perth and other areas of Australia. If you’re looking for Internal Supporting Skills “near me”, save yourself some time and contact us today. Wherever you are in Australia, we can come to your organisation or organise a venue for in-person training, workshops and skills programs. Find out what Preferred Training Networks can do for your organisation. Get a free online quote now or give us a call today on 1300 323 752 to discuss your requirements or explore our full range of courses.

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