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Management
Adaptive Flexible Management Training
Ask yourself the following questions: Is our organisation quick to respond when a business opportunity arises? When a profitable niche develops, is our organisation at the head of the field? Do we have flexible but structured problem solving and decision making systems? Are our people highly motivated and engaged? Does our organisation respond very quickly […]
Advanced Supervisors Training Course
Advanced Supervisory Skills – Leading the way in your industry Supervisors often report feeling “stuck in the middle”. This sandwich effect is not new and has a huge impact on productivity and morale. Our supervisor training courses will help your supervisors find new and exciting challenges in their roles. Participants critique supervisory case studies and […]
Aim Higher
A big challenge is how to avoid these higher performers becoming bored and jumping ship. Or even worse, behavioural scientists have coined a phrase “quitters and stayers”. This is where your higher performing managers stay with your organisation but they just do the bare minimum to meet your performance targets. All their discretionary time (which […]
Anticipate Problems yet Willing to take Risks
Would you like to attend this program? Ideal group size: 4 – 12 participants Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost Duration: This program can be conducted as a one day or half day program […]
Behavioural Interviewing Styles Training
What is different about it? The essential difference is that interviewing is a behavioural diagnostic tool that asks competency-related questions that focus on past examples of demonstrated ability rather than asking hypothetical questions. E.g. ‘when did you demonstrate…’ rather than ‘what would you do if…’ Why do companies use behavioural interviewing? You can design specifi […]
Business Management Workshops
Business training is vital for the growth of any company as it can equip your employees with a variety of essential soft skills. The most important resource of any company is its employees. Improving employee management and helping employees to perform better and discover new abilities can immensely help your company to grow. If you […]
Contract Management Skills for Local Government
This unique course covers the critical skills that contract managers need including consultation advocacy, influence, negotiation and conflict resolution which are critical to the role. The course does not cover sourcing, tendering or writing contracts as it is assumed that the participants already have these skills. This course was designed as a reflection and action […]
DECISION MAKING TRAINING COURSE
Have your people been professionally trained to interpret information correctly Unfortunately people often conceal or misrepresent information that may be challenging. Many employees act on the information they receive without question like Moses. They have not been thought to think through the information and this can lead to poor decision making behaviours. Create a culture […]
Delegation Skills Course
Action Plan Here is a way to find out how good you are at delegating and letting go. Ask yourself the following: I delegate tasks that are not cost effective for me to carry out. I make a list of tasks that I want to delegate. I believe delegation is not very time consuming. I […]
Effective Management Course
NUTS AND BOLTS Would you like to attend this program? For maximum effectiveness, this course is best conducted as an in-house program. Venue: For your convenience, you can choose to conduct this course at your workplace. Alternatively, we can provide a training venue at a small additional cost. Duration: Each course can be tailored to suit your […]
Employee & Industrial Relations Training Course
Designed specifically for management, this program will provide participants with the confidence to better manage employee relationship issues. Whether it is dealing with a formal behavioural issue or simply talking with staff about pay and conditions, managers need to be correctly informed. Without the correct information, managers run the risk of making poor decisions on […]
Energy Maintenance
Would you like to attend this program? For maximum effectiveness, this program is best conducted as an in-house program. Ideal group size: 4 – 10 participants. Venue: For your convenience, you can choose to conduct this program at your premises. Alternatively, we can provide a training venue at a small additional cost Duration: This program […]
Executive Management Training
“Management is doing things right; leadership is doing the right things” – Peter Drucker The best thing about this course is it brings the executive team together to discuss ideas to make the organisation more effective. NUTS AND BOLTS Would you like to attend this program? For maximum effectiveness, this course is best conducted as […]
Financial Acumen Training
NUTS AND BOLTS Would you like to attend this program? For maximum effectiveness, this course is best conducted as an in-house program. Venue: For your convenience, you can choose to conduct this course at your workplace. Alternatively, we can provide a training venue at a small additional cost. Duration: Each course can be tailored to suit your […]
Financial Skills for Non Financial People
Can finance be made easy for Non Finance Managers? Without understanding the basics of finance you may not be able to make valuable organisational assessments. This program helps participants to understand and learn the key financial skills required for organisational improvement. Action Plan Understanding and analysing profit and loss statements Understanding and preparing budgets Reading […]
Goal Setting
Goal setting can be described as a personal planning process. It helps participants to identify what they want to achieve in their personal life and/or their professional life. Goal setting has been proven to be a more effective method of achieving targets as opposed to aspirations. Goal setting can be described as a personal planning […]
Green on Tasks
Have a glance around your workplace. Have you noticed that there is a big imbalance between the amount of completed projects and the amount of incomplete projects? Why do some projects linger forever even though they are very important? You might notice that you’re always using the same people to complete priority projects. You might […]
How to leave work and be home by 6.00pm
This training program was designed by psychologists to help you break the pattern of coming home late every night. Many participants completely changed their working behaviour as a result of living this challenge for a week. Discover how to feel comfortable leaving the office for a week and reap the benefits. Here is a quick test to […]
How to Manage Resources
This training program was designed for your people to learn world’s best practices in running departments with less people. Assist your team to keep their heads above water, stay motivated and leave the office with a sense of accomplishment everyday. This course will help your team embed new behaviours to run their departments more effectively. […]
Knowledge Management
Action Plan Enable participants to be able to link what people know with how what they know can support business and organisational behaviour. Ensure participants can identify what information is the most meaningful, practical and purposeful. Improve the participant’s understanding of fluid knowledge management practices. Provide participants with visionary strategies to motivate managers to reach […]
Leading a Hybrid Team
Hybrid teams can sometimes play games pretending they are working at full capacity and this can mean others are picking up the slack. It’s a good opportunity to make sure everyone is on the same page. Key Course Content: Understand the challenges and potential solutions for leading hybrid teams Develop strategies to create an effective […]
Lean Thinking Styles to Reduce Waste and Gain Productivity
Choose from the best cost reductions methodologies in the world Applying lean thinking training in the services industry has grown globally. Many current services organisations use some lean processes to deliver better quality outcomes to their clients/customers and improved working conditions for staff. Lean thinking was pioneered by Toyota after World War II. A few […]
Legal Obligations For Senior Managers
3 Steps to getting your Legal Obligations of Senior Management action plan: Contact us today 1300 323 752 or email mail@preftrain.com and give us an overview of your OHS Legal Obligations of Senior Management program requirements. We will organise a subject expert with proven experience on a similar OHS Legal Obligations of Senior Management program to contact […]
Management Building Blocks
The training process in eight easy steps: Decide which blocks of Management best fit the needs of your managers The content of The Building Blocks of Management training program is the decision of the client. Simply put together the building blocks that you consider most valuable. Each block can be conducted in an hour or […]
Management Composure
Plan of action Workplace composure is probably the most misunderstood of critical management skills. Composure at work underpins the achievement of organisational success. As employees and cultures develop they crave for composure instead of never ending crisis management. It is often easier to identify if your workplace does not have composure, than if it does. […]
Management Skills – The 7 Modes of Modern Management
Do you know any organisation that places too much emphasis on technical training and allows the people management skills to ebb away? It’s the people management skills that keep the organisation lubricated with a positive attitude and a “can do approach”. In this course participants discover the 7 Modes of Modern Management: Manager as Strategist […]
Managing and Reshaping Organisational Capacity
This short course will show you how to change the mindset about how your people view your existing capacity. Participants will also learn how to change your service model to meet capacity. This course is perfect for you if your people keep repeating that the demand on their time and resources is too great. Rethinking […]
Managing Client Expectations
Action Plan How to develop rapport with clients. How to find out what they expect from you and your organisation. How to ensure what you deliver is what the client expects – this is not easy. What to do if you think the client is going to depart and join a competitor. Understand the psychology […]
Managing Different Generations In The Workplace
The workplace of older staff telling younger staff what to do is gone. There is a great opportunity now to harmonise and harness the expertise of a range of people that is new and exciting. Would you like to attend this program? For maximum effectiveness, this program is best conducted as an in-house program. Ideal […]
Managing Email at Work
Take this test and if you answer yes to 5 or more question this course is ideal for you: Do you have more than 15 emails currently in your inbox Do you respond immediately to emails when they arrive in your inbox Do you have your email alert bell turned on Does email interrupt your […]
Managing Expectations
“I have great expectations for the future, because the past was highly overrated.” —S. Stalone This program can be facilitated at your office. Guidelines Group Size: An ideal group size is 6 – 10 participants. Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue […]
Managing Meetings Course
Time spent in unproductive meetings means time taken away from other important tasks. In order to be successful, every business meeting needs to receive a return on investment. Meetings are a good opportunity to generate creative ideas from a group of people who meet in order to achieve an outcome. Meetings can be extremely valuable […]
Managing Office Politics
Questions you might ask yourself How do I manage office politics? How does office politics work? How do I cope with workplace politics? Would you like to attend this program? For maximum effectiveness, this program is best conducted as an in-house program. Ideal group size: 4 – 10 participants. Venue: For your convenience, you can […]
Managing Parent Expectations
However, some parents can be very difficult when there’s a gap between what they expect and their perception of your service delivery. Surely it makes sense to understand how parents form expectations of your school. If you know how the expectations are formed in parents’ minds, then you can mould and reset them. Businesses invest […]
Managing Professional Egos
Would you like to attend this program? For maximum effectiveness, this program is best conducted as an in-house program. Ideal group size: 4 – 10 participants. Venue: For your convenience, you can choose to conduct this program at your premises. Alternatively, we can provide a training venue at a small additional cost Duration: This program […]
Managing Relationships With Reports & Peers
Plan of action Often people who perceive they are in the middle of opposing views get frustrated. They don’t realise that everyone is often in between opposing views. A prime example is your CEO. If you think a CEO is not stuck in the middle you are completely wrong. CEOs spend their careers managing various […]
Managing The Reluctant Technical Manager
Spotting Reluctant Technical Managers in the Workplace Look for the signs which include; more likely to focus on their own work, ignore staff issues until they explode, lack direction and vision for their team, won’t delegate, don’t provide feedback, micromanage, separate themselves from team performance issues, expect the team to sort things out themselves. Would […]
Managing Uncertainty At The Workplace
How good are you at avoiding uncertainty? Ask yourself the following questions: We communicate often with the employees to keep them informed of how the change is being implemented. We have a communication plan of more than 2 pages. We always explain the effect of change to our team. Our people can read the signals […]
Managing Upwards
Managing upwards is a skill and needs to be practised and refined. Participants will learn that a one size fits all style will not work. Managing upwards needs flexibility, creativeness and an understanding of human psychology. How good are you at delegating? Ask yourself the following: I delegate tasks upwards with confidence that they will […]
Managing Virtual Teams
What do you do when suddenly all your team is virtual? It’s a transformational change and you’ve had almost zero preparation time. Consequently, the coming weeks will undoubtedly test your management and leadership abilities. This course is conducted virtually. In this course, you are the participant but when you are managing your team virtually, you’ll […]
Managing Your Vision
Plan of action By crafting a clear mission and vision statement, you can communicate your intentions and motivate your people to realise an inspiring vision for the future direction of your organisation. Here are two quick exercises for your next meeting. Exercise 1 Get everybody in the room to close their eyes. Now ask everyone […]
Matrix Management
Managers often report they’re frustrated when the same reporting problems keep reoccurring. Quite often it’s the same issue being delivered by the same person on a different day. The #1 cause of workplace conflict is role ambiguity and roles are further complicated within the matrix framework. Traditional reporting lines are scrambled, tensions build as deadlines […]
Nous Management Styles
This program helps participants be more aware of the power of nous. Without nous, human beings would certainly not have progressed as a species. Your facilitator will strip away misperceptions of the power of instinct. Your people will learn the necessity of balancing nous in making decisions. Your facilitator will also show participants how “nous” […]
Optimising Hierarchal Levels Of Work
This training course was designed to ensure your people are operating at the right level. Too many employees have myopic perceptions of their role and this training program will help staff to work in synergy to add value and boost employee performance levels. Resilience at work is critical. Use a proven resilience framework to optimise […]
Organisational Skills Training
The key is to match your organisational skills with what the organisation needs. Maybe you can’t have every single report ready on time. But you can have the right reports ready at the right time. That’s the difference. This course will help you to be at your best in the workplace and equip you with […]
Personal Development
Are you looking for top trainers for personal and professional development? Personal development courses can immensely help you to grow and develop your abilities towards specific goals. In fact, personal development encompasses the overall development of an individual’s personality. With the right professional training, you are equipped to make the best use of your talents. […]
Personal Productivity
So here’s a course that helps get people back on the same page. Increase individual personal productivity with this breakthrough course. Improved personal productivity will be observed the very next day by following a proven methodology. Would you like to attend this program? Ideal group size 4 – 12 participants Venue For your convenience, you can choose […]
Plan to Plan
Planning workshops help Council decide key activities for the following year(s). This course is designed to equip participants with proven tools to use in the planning workshop(s). By knowing how to plan effectively before the planning workshop, you’re more likely to achieve your objectives. An effective planning process will communicate to all staff and residents […]
Planning & Being Prepared
“Being busy does not always mean real work. The object of all work is production or accomplishment and to either of these ends, there must be forethought, system, planning, intelligence, and honest purpose, as well as perspiration. Seeming to do is not doing. – THOMAS A EDISON“ Would you like to attend this program? For […]
Presentation Skills Training Course
Through hands-on exercises and expert feedback, you’ll learn how to effectively plan and structure content, design minimal slides (if any) that engage and support your message. Participants also learn how to use some modern technology tools to further embed and back up the message. Previous participants have been surprised at the range of freely available […]
Proactivity Training Course
Conditioning is related to taking initiative. So are cultural differences. So are decision making styles. In fact you’d be amazed at how many aspects can blinker your focus and initiative. However at the same time it’s critically important to adapt to your role. If you are not taking enough initiative and being proactive, you can […]
Problem Identification
Better problem solving and decision making skills Think about the difference in your organisation if your people could effectively find the root cause of problems like: Too many communication silos Staff retention problems Customer loyalty lags Measurement discrepancies resulting in surplus stock Conflict with key stakeholders Below industry margins Root cause of the problem training […]
Productivity Management Training Course
Ask yourself the following: We often set achievable productivity targets that do not get met. Our people are not highly motivated to achieve targets. Whenever we fail to meet a target there is always an excuse. Our people are not proactive. We have poor performance management systems. We often accept less than optimal poor performance. […]
Retain Key Employees With An Appreciative Enquiry
Using Appreciative Enquiry to retain key employees on the upswing In 2010 you will lose many staff. Discover how to retain your talented staff During economic uncertainty key employees and contractors think about “how is a possible upturn going to positively impact me and my family”. Loyal employees who stayed and made sacrifices in the […]
Retaining And Luring Talented People
Looking at the Australian economy, a major challenge will be to keep key people. A major opportunity will be to lure key employees from your competitors. If you are keen on improving your retention strategy and wondering how to retain talented people, this course is ideal for you. Action Plan How to implement a retention plan when a talented […]
Sailing Through Economic Uncertainty For Management
Sailing through economic uncertainty may sound difficult. Many oraganisations and managers are very nervous about the current economic climate. However human beings have been getting through tough times throughout history. Learn some proven methods of getting through tough times without sapping all your energy and resources. Managers and employees who are committed to your organisation […]
Self Development And Knowing Yourself
So many opportunities are lost every day as people do not truly understand who they are and what their extraordinary talents are. Plan of action This program is designed to help participants understand the benefits of self development. Participants will learn concepts and consequences of self development. This program will help your people analyse, develop […]
Setting Action Plans
Plan of action An idea or strategy is valueless without a plan of action. Many people get consumed with brilliant concepts and pay too little attention to implementation. Some people would rather tackle a crocodile than follow through with an action plan. This program helps people follow a proven methodology of setting and measuring the […]
Speed Read Board Reports
This coaching session will provide practical strategies for improving comprehension levels and increasing reading rates. Your coach will teach you to speed read Board Reports that you currently read. If reading Board Reports is part of your role then this course should almost be mandatory for you. Read Board Reports faster, retain the information longer and make […]
STAFF MANAGEMENT COURSE
Some organisations mistakenly pursue “leadership skills” when the missing key is “management skills.” Staff Management is the process of providing direction and guidance to employees to achieve organisational objectives. This comprehensive course will focus on developing key skills that can be used to effectively manage a team and build a successful workforce. Participants will learn […]
Succession Planning And Talent Management
Plan of action What does the research tell us? Only 50-60% of organisations have a succession process or plan in place. 94% of organisations have not adequately prepared leaders to step into critical positions. Organisations not using a succession plan do not have a competitive advantage. Learn how to design and implement an effective Succession […]
Supply Chain Relationship Building
How strong are your relationships with your supply chain? Ask yourself the following: I always return calls within half a day. I never over promise and/or under deliver. I know the rank order of my most profitable suppliers and customers. My suppliers and customers often refer business to me. I am aware of their hobbies […]
Targeting Talent & Selection Skills
HOW GOOD ARE YOUR INTERVIEW AND SELECTION SKILLS? Ask yourself the following: 1. I know the importance of the job description and how it attracts specific candidates. 2. I know what to write and where to advertise. 3. I maintain focus on the job description when screening applicants. 4. I can identify the criteria to […]
Task Management Skills
To meet the demands of today’s increasingly competitive and demanding workplace, many people feel an increase in their workloads. They experience long working hours and greater time pressures. The key to coping with all the workplace demands is to work “smarter” instead of “harder” or “faster.” This task management course can be the extra step […]
Territory Management Training Course
A key technique to enhance sales performance is by improving the ability of your sale’s team. Our territory sales management training course is designed to enable participants to adopt a better approach towards their sales area and improve results. This training program focuses on providing sales professionals with the strategies to manage their time, territory […]
The 7 P’s of Higher Performance
Plan of action The 7P’s of Higher Performance program gives participants a toolkit of ideas and practical skills to apply to their daily tasks. By utilising these skills, your people will be empowered to easily accomplish and subsequently stretch their performance targets. 1. Planning – Fail to plan and plan to fail. 2. Prioritising – […]
Training Coordinator Course
“Employees have infinite training needs yet organisations have finite training resources” – B Charles This course is hands on and caters for 1-3 participants. The course is usually conducted at your premises. The idea of the course is to help you to identify training. Participants then work with the facilitator to work through solutions to […]
Understanding Local Government
This course is designed to help participants understand the machinery of local government. Would you like to attend this program? For maximum effectiveness, this program is best conducted as an in-house program. Ideal group size 4 – 12 participants Venue For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can […]
Warehouse Management & Supervision Training
MANAGING & SUPERVISING WAREHOUSE STAFF & SUBCONTRACTORS At last – A course designed specifically warehouse depot managers and supervisors This is a tailored training course specifically for warehouse supervisors and managers. The training materials and scenarios hinge around working in a busy warehouse. The warehouse management course will enable you to develop a better understanding […]
Work Life Balance Training
This training program focuses upon achieving a work/ life balance in all facets of your life. Your trainer will explore what having a work/ life balance really means and how to achieve it. Work/life balance is often an unfulfilled aspiration. You can learn the vital ingredients necessary to have this balance in your life. Organisations […]
