Management
Adaptive Flexible Management Training
Ask yourself the following questions: Is our organisation quick to respond when a business opportunity arises? When a profitable niche develops, is our organisation at the head of the field? Do we have flexible but structured problem solving and decision making systems? Are our people highly motivated and engaged? Does our organisation respond very quickly […]
Advanced Supervisors Skills Training Course
Advanced Supervisory Skills – Leading the way in your industry Supervisors often report feeling “stuck in the middle”. This sandwich effect is not new and has a huge impact on productivity and morale. Our supervisor training courses will help your supervisors find new and exciting challenges in their roles. Participants critique supervisory case studies and […]
Aim Higher Training Course
“For me life is continuously being hungry. The meaning of life is not simply to exist, to survive, but to move ahead, to go up, to achieve, to conquer.” -Arnold Schwarzenegger A big challenge in Australia is how to avoid these higher performers becoming bored and jumping ship. Or even worse, behavioural scientists have coined […]
Anticipate Problems Workshop
Would you like to attend this program? Ideal group size: 4 – 12 participants Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost Duration: This program can be conducted as a one-day or half-day program Cost: Price […]
Behavioural Interviewing Skills Training Course
What is different about it? The essential difference is that interviewing is a behavioural diagnostic tool that asks competency-related questions that focus on past examples of demonstrated ability rather than asking hypothetical questions. E.g. ‘when did you demonstrate…’ rather than ‘what would you do if…’ Why do companies use behavioural interviewing? You can design specific […]
Business Management Workshops
Business training is vital for the growth of any company as it can equip your employees with a variety of essential soft skills. The most important resource of any company is its employees. Improving employee management and helping employees to perform better and discover new abilities can immensely help your company to grow. If you […]
Contract Management Skills for Local Government
This unique course covers the critical skills that contract managers need including consultation advocacy, influence, negotiation and conflict resolution which are critical to the role. The course does not cover sourcing, tendering or writing contracts as it is assumed that the participants already have these skills. This course was designed as a reflection and action […]
Coordinator Training Course
“Employees have infinite training needs yet organisations have finite training resources” – B Charles Participants also learn how to reset unrealistic training expectations. Your technical people might be screaming for technical training. But the organisation might have prioritised other training. Would you like to attend this program? For maximum effectiveness, this course is best conducted as […]
Decision Making Training Course
‘How to make better decisions’ workshops “If it quacks and waddles, it’s a duck” is traditional thinking. Your people need to challenge traditional thinking styles and consider that maybe it’s a chicken disguised as a duck because it’s tired of chickens been branded as poor crossers of the road. Help your people question everything and […]
Delegation Skills Training Course
‘Delegation Skills’ Workshop Action Plan Here is a way to find out how good you are at delegating and letting go. Ask yourself the following: I delegate tasks that are not cost-effective for me to carry out. I make a list of tasks that I want to delegate. I believe delegation is not very time-consuming. […]
Effective Management Training Course
‘Effective Management’ Program Outline Module Topics Key Learning Outcomes Module 1: Mastering Communication Essentials Communication – Overrated? Exploring the impact of communication in leadership and workplace effectiveness Understanding the four potential communication outcomes Developing key strategies to improve daily communication practices Enhancing Communication Skills for Success Adapting communication to different audiences and contexts Implementing clear […]
Employee & Industrial Relations Training Course
This tailored ‘Employee and Industrial Relations’ training program will provide participants with the confidence to better manage employee relationship issues. Whether it is dealing with a formal behavioural issue or simply talking with staff about pay and conditions, managers need to be correctly informed. Without the correct information, managers run the risk of making poor […]
Executive Management Training
“Management is doing things right; leadership is doing the right things” – Peter Drucker The best thing about this course is it brings the executive team together to discuss ideas to make the organisation more effective. NUTS AND BOLTS Would you like to attend this program? For maximum effectiveness, this course is best conducted as […]
Financial Acumen Training
NUTS AND BOLTS Would you like to attend this program? For maximum effectiveness, this course is best conducted as an in-house program. Venue: For your convenience, you can choose to conduct this course at your workplace. Alternatively, we can provide a training venue at a small additional cost. Duration: Each course can be tailored to suit your […]
Financial Skills for Non Financial People
Can finance be made easy for Non Finance Managers? Without understanding the basics of finance you may not be able to make valuable organisational assessments. This program helps participants to understand and learn the key financial skills required for organisational improvement. Action Plan Understanding and analysing profit and loss statements Understanding and preparing budgets Reading […]
Goal Setting Training Course
Goal setting can be described as a personal planning process. It helps participants to identify what they want to achieve in their personal life and/or their professional life. Goal setting has been proven to be a more effective method of achieving targets as opposed to aspirations. Goal setting can be described as a personal planning […]
Green on Tasks
Have a glance around your workplace. Have you noticed that there is a big imbalance between the amount of completed projects and the amount of incomplete projects? Why do some projects linger forever even though they are very important? You might notice that you’re always using the same people to complete priority projects. You might […]
Higher Workplace Performance – The 7Ps
Plan of action The 7P’s of Higher Performance program gives participants a toolkit of ideas and practical skills to apply to their daily tasks. By utilising these skills, your people will be empowered to easily accomplish and subsequently stretch their performance targets. 1. Planning – Fail to plan and plan to fail. 2. Prioritising – […]
How to leave work and be home by 6.00pm
Here is a quick test to see if you are working too late and missing out on quality time with friends and family. Ask yourself the following: I arrive home from work later than 7.30pm at least 2 nights per week. In the past 12 months I have missed at least 2 critical milestones (e.g children’s Xmas […]
How to Manage Resources
This course will help your team embed new behaviours to run their departments more effectively. They will complete tasks more seamlessly and will also have greater clarity on what the organisation expects from them. Symptoms of leaner departments An increase in the amount of email per person. More time spent on reporting. More calls received […]
Intensive Presentation Skills Training Course
Through hands-on exercises and expert feedback, you’ll learn how to effectively plan and structure content, design minimal slides (if any) that engage and support your message. Participants also learn how to use some modern technology tools to further embed and back up the message. Previous participants have been surprised at the range of freely available […]
Knowledge Management Training Course
Action Plan Enable participants to be able to link what people know with how what they know can support business and organisational behaviour. Ensure participants can identify what information is the most meaningful, practical and purposeful. Improve the participant’s understanding of fluid knowledge management practices. Provide participants with visionary strategies to motivate managers to reach […]
Leading a Hybrid Team Training Course
Hybrid teams can sometimes play games pretending they are working at full capacity, which can mean others are picking up the slack. This is a good opportunity to make sure everyone is on the same page. Target Audience: The course can be tailored for the specific cohort, whether it be the leadership team or another […]
Lean Thinking Styles to Reduce Waste and Gain Productivity
Choose from the best cost reductions methodologies in the world Lean thinking was pioneered by Toyota after World War II. A few years later it required less than half the human effort, half the manufacturing space, half the capital investment and a fraction of the downtime, while making a wider variety of products and services […]
Local Government Understanding Training Course
This course is designed to help participants understand the machinery of local government. Would you like to attend this program? For maximum effectiveness, this program is best conducted as an in-house program. Ideal group size 4 – 12 participants Venue For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can […]
Management Composure Skills Training
Plan of action Workplace composure is probably the most misunderstood of critical management skills. Composure at work underpins the achievement of organisational success. As employees and cultures develop they crave for composure instead of never ending crisis management. It is often easier to identify if your workplace does not have composure, than if it does. […]
Management Skills – The 7 Modes of Modern Management
Do you know any organisation that places too much emphasis on technical training and allows the people management skills to ebb away? It’s the people management skills that keep the organisation lubricated with a positive attitude and a “can do approach”. In this course participants discover the 7 Modes of Modern Management: Manager as […]
Managing Client Expectations Training Course
Understand and achieve expectations set by the organisation Communicate effectively with clients, managers and colleagues Explain what affects your client’s expectation of your product/service Understand that each ‘moment of truth’ with your client can affect future interactions Position your organisation as a valued asset to your clients Apply active listening and questioning skills Describe the […]
Managing Different Generations At Work
The workplace of older staff telling younger staff what to do is gone. Back in the day, the longer your tenure, determined your rank in the organisation. There is a great opportunity now to harmonise and harness the expertise of a range of generations that is inclusive and exciting. Would you like to attend this […]
Managing Egos At Work Training Course
Would you like to attend this program? For maximum effectiveness, this program is best conducted as an in-house program. Ideal group size: 4 – 10 participants. Venue: For your convenience, you can choose to conduct this program at your premises. Alternatively, we can provide a training venue at a small additional cost Duration: This program […]
Managing Email Training Course
Maybe picking up the phone can solve the problem rather than keyboard chatter? However, AI is causing massive problems for managing email correspondence. For instance, AI-generated complaints can now stretch to 5,000 words, far beyond the persistence of manual efforts. This has led to longer processing times for managing email correspondence. HR teams are inundated […]
Managing Energy Levels at Work Training
Would you like to attend this program? For maximum effectiveness, this program is best conducted as an in-house program. Ideal group size: 4 – 10 participants. Venue: For your convenience, you can choose to conduct this program at your premises. Alternatively, we can provide a training venue at a small additional cost Duration: This program […]
Managing Expectations in Australia Training Course
“I have great expectations for the future, because the past was highly overrated.” —S. Stalone Review the best tools to understand expectations Walk the talk Find root cause of problems rather than scatter gun symptomatic responses Reset expectations that can’t be met before disappointment Blueprint the expectation formulation process Build feedback loops to identify hot […]
Managing Meetings Training Workshop
Let’s pretend you’re an alien named Zog just landed on planet earth and I’ll explain the business meeting process. After some time on Earth, Zog curiously asks someone how the business meeting process works, and here was the reply: “Ok here’s how we human get stuff happening. First step, we call a meeting. People rock […]
Managing Office Politics
If you don’t see any politics in your office then maybe you are not looking hard enough. Once you have as little as three people, you are likely to have politics. People in the workplace jostle for a variety of perceived benefits and resources such as ego, promotion, status, image, and even desks and offices! […]
Managing Organisational Capacity Training
This short Managing Organisational Capacity course will show you how to change the mindset about how your people view your existing capacity. Participants will also learn how to change your service model to meet capacity. This Organisational Capacity course is perfect for you if your people keep repeating that the demand on their time and […]
Managing Parent Expectations
However, some parents can be very difficult when there’s a gap between what they expect and their perception of your service delivery. Surely it makes sense to understand how parents form expectations of your school. If you know how the expectations are formed in parents’ minds, then you can mould and reset them. Businesses invest […]
Managing Relationships With Direct Reports & Peers
Plan of action Often people who perceive they are in the middle of opposing views get frustrated. They don’t realise that everyone is often in between opposing views. A prime example is your CEO. If you think a CEO is not stuck in the middle you are completely wrong. CEOs spend their careers managing various […]
Managing Uncertainty At Work
How good are you at avoiding uncertainty? Ask yourself the following questions: We communicate often with the employees to keep them informed of how the change is being implemented. We have a communication plan of more than 2 pages. We always explain the effect of change to our team. Our people can read the signals […]
Managing Upwards Training Course
In this managing upwards inhouse training course, participants will learn that a one size fits all style will not work. Managing upwards needs flexibility, creativeness and an understanding of human psychology. How good are you at delegating? Ask yourself the following: I delegate tasks upwards with confidence that they will be carried out. I make […]
Managing Virtual Teams
Managing virtual teams training courses became popular in the 20s. The lockdowns across the world meant overnight virtual teams. Some virtual teams excel and others implode. What’s the DNA of the ideal virtual team. Well, that’s the purpose of this workshop! Would you like to attend this program? For maximum effectiveness, this program […]
Managing Your Vision Training Course
Plan of action By crafting a clear mission and vision statement, you can communicate your intentions and motivate your people to realise an inspiring vision for the future direction of your organisation. Here are two quick exercises for your next meeting. Exercise 1 Get everybody in the room to close their eyes. Now ask everyone […]
Matrix Management Skills Training
Managers often report they’re frustrated when the same reporting problems keep reoccurring. Quite often it’s the same issue being delivered by the same person on a different day. The #1 cause of workplace conflict is role ambiguity, and roles are further complicated within the matrix framework. Traditional reporting lines are scrambled, tensions build as deadlines […]
Nous Management Styles
This program helps participants be more aware of the power of nous. Without nous, human beings would certainly not have progressed as a species. Your facilitator will strip away misperceptions of the power of instinct. Your people will learn the necessity of balancing nous in making decisions. Your facilitator will also show participants how ‘nous’ […]
Organisational Skills Training
The key is to match your organisational skills with what the organisation needs. Maybe you can’t have every single report ready on time. But you can have the right reports ready at the right time. That’s the difference. This course will help you to be at your best in the workplace and equip you with […]
Personal Development Training Course
Are you looking for top trainers for personal and professional development? Personal development courses can immensely help you to grow and develop your abilities towards specific goals. In fact, personal development encompasses the overall development of an individual’s personality. With the right professional training, you are equipped to make the best use of your talents. […]
Personal Productivity Training Courses
So here’s a course that helps get people back on the same page. Increase individual personal productivity with this breakthrough course. Improved personal productivity will be observed the very next day by following a proven methodology. Would you like to attend this program? Ideal group size 4 – 12 participants Venue For your convenience, you can choose […]
Plan to Plan
Planning workshops help Council decide key activities for the following year(s). This course is designed to equip participants with proven tools to use in the planning workshop(s). By knowing how to plan effectively before the planning workshop, you’re more likely to achieve your objectives. An effective planning process will communicate to all staff and residents […]
Planning Your Day Training Course
“Being busy does not always mean real work. The object of all work is production or accomplishment and to either of these ends, there must be forethought, system, planning, intelligence, and honest purpose, as well as perspiration. Seeming to do is not doing. – THOMAS A EDISON“ Would you like to attend this program? For […]
Proactivity at Work Training Course
Conditioning is related to taking initiative. So are cultural differences. So are decision making styles. In fact you’d be amazed at how many aspects can blinker your focus and initiative. However at the same time it’s critically important to adapt to your role. If you are not taking enough initiative and being proactive, you can […]
Problem Identification At Work Training Course
Think about the difference in your organisation if your people could effectively find the root cause of problems like: Too much ego Rifts between managers and staff Hierarchical snobbery Staff retention problems Customer loyalty lags Measurement discrepancies resulting in surplus stock Conflict with key stakeholders Participants will be thought to think laterally. They will learn […]
Productivity Management Training Course
Ask yourself the following: We often set achievable productivity targets that do not get met. Our people are not highly motivated to achieve targets. Whenever we fail to meet a target there is always an excuse. Our people are not proactive. We have poor performance management systems. We often accept less than optimal poor performance. […]
Retain Key Employees With An Appreciative Enquiry
Using Appreciative Enquiry to retain key employees on the upswing In 2010 you will lose many staff. Discover how to retain your talented staff During economic uncertainty key employees and contractors think about “how is a possible upturn going to positively impact me and my family”. Loyal employees who stayed and made sacrifices in the […]
Retaining Talent And Luring Brilliant People
Looking at the Australian economy, a major challenge will be to keep key people. A major opportunity will be to lure key brilliant employees from your competitors. If you are keen on improving your retention strategy and wondering how to retain talented people, this course is ideal for you. Action Plan How to implement a retention plan when a […]
Sailing Through Economic Uncertainty For Management
Sailing through economic uncertainty may sound difficult. Many oraganisations and managers are very nervous about the current economic climate. However human beings have been getting through tough times throughout history. Learn some proven methods of getting through tough times without sapping all your energy and resources. Managers and employees who are committed to your organisation […]
Self Development And Knowing Yourself Training
So many opportunities are lost every day as people do not truly understand who they are and what their extraordinary talents are. Plan of action This program is designed to help participants understand the benefits of self development. Participants will learn concepts and consequences of self development. This program will help your people analyse, develop […]
Setting Action Plans
Plan of action An idea or strategy is valueless without a plan of action. Many people get consumed with brilliant concepts and pay too little attention to implementation. Some people would rather tackle a crocodile than follow through with an action plan. This program helps people follow a proven methodology of setting and measuring the […]
Speed Read Board Reports
This coaching session will provide practical strategies for improving comprehension levels and increasing reading rates. Your coach will teach you to speed read Board Reports that you currently read. If reading Board Reports is part of your role then this course should almost be mandatory for you. Read Board Reports faster, retain the information longer and make […]
Staff Management Training Course
Participants will learn how to create a productive work environment, motivate and engage employees, handle challenging situations, and develop effective communication strategies. The course will also discuss relevant laws and ethical considerations, as well as provide tools to measure performance and recognise excellence. Join us to acquire the skills needed to manage a team and […]
Succession Planning Training & Talent Management
Plan of action What does the research tell us? Only 50-60% of organisations have a succession process or plan in place. 94% of organisations have not adequately prepared leaders to step into critical positions. Organisations not using a succession plan do not have a competitive advantage. Learn how to design and implement an effective Succession […]
Supply Chain Relationship Building Training
How strong are your relationships with your supply chain? Ask yourself the following: I always return calls within half a day. I never over promise and/or under deliver. I know the rank order of my most profitable suppliers and customers. My suppliers and customers often refer business to me. I am aware of their hobbies […]
Targeting Talent & Selection Skills
HOW GOOD ARE YOUR INTERVIEW AND SELECTION SKILLS? Ask yourself the following: 1. I know the importance of the job description and how it attracts specific candidates. 2. I know what to write and where to advertise. 3. I maintain focus on the job description when screening applicants. 4. I can identify the criteria to […]
Task Management Training Skills
To meet the demands of today’s increasingly competitive and demanding workplace, many people feel an increase in their workloads. They experience long working hours and greater time pressures. The key to coping with all the workplace demands is to work “smarter” instead of “harder” or “faster.” This task management course can be the extra step […]
Technical Management Training Skills
Spotting Reluctant Technical Managers in the Workplace Look for the signs which include; more likely to focus on their own work, ignore staff issues until they explode, lack direction and vision for their team, won’t delegate, don’t provide feedback, micromanage, separate themselves from team performance issues, expect the team to sort things out themselves. Would […]
Territory Management SalesTraining Course
A key technique to enhance sales performance is by improving the ability of your sale’s team. Our territory sales management training course is designed to enable participants to adopt a better approach towards their sales area and improve results. How does your team rate? Ask yourself the following: Our team knows who their most profitable […]
Warehouse Management & Supervision Training Course
This course will give you a proven management framework to follow. Participants will discover ways to manage the warehouse team as well as the project. Our organisation has been designing niche courses for busy warehouses for the last 5 years. The course is full of humour and interesting stories from warehouses across Australia to keep […]
Work-Life Balance Training Course
This training program focuses upon achieving a work/ life balance in all facets of your life. Your trainer will explore what having a work/ life balance really means and how to achieve it. Work/life balance is often an unfulfilled aspiration. You can learn the vital ingredients necessary to have this balance in your life. Organisations […]