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    Authentic Leadership

    Authentic Leadership Authentic leadership is a giant step forwards. It adds realness to the leaders. Employees and stakeholders are apathetic of PR and spin of sanitised fake leadership. Authentic leaders have the X factor that creates calmness and instils loyalty. Authentic leaders are comfortable in their own skin with their strengths and weaknesses and often Read more…

    The 8 Footprints of Excellent Customer Service for Franchises

    Follow the 8 Footsteps and you’ll have delighted customers and stronger stakeholder relationships In the franchise industry, customers form perceptions of brands through interactions with franchisees and head office communications. Franchise customers like conformity and should always receive integrated messages. Customers become alarmed and “vote with their feet” when messages between head office and franchises Read more…

    Speed Reading – Learn to read faster by improving reading skills

    Speed reading training gives you the essential speed reading techniques to help you learn to read faster. This course is suitable for anybody who has a reading tray that is never empty. Most universities now provide speed reading training for their students; however this program is specifically tailored to help you read your individual reading Read more…

    Speed Read Board Reports

    This targeted and customised coaching program focuses upon providing senior managers with the skills to read and retain critical information from board reports. This coaching session will provide practical strategies for improving comprehension levels and increasing reading rates. Your coach will teach you to speed read Board Reports that you currently read. If reading Board Read more…

    Speed Reading A Financial Review

    Does your reading tray continue to get bigger? Are you spending more and more time reading? This course should almost be mandatory for busy financial and/or legal professionals. Did you know? The average professional in Australia reads at a mere 200 words per minute. John F Kennedy could read comfortably at 10,000 words per minute. Read more…

    Minute Taking, Proof Reading & Speed Reading

    To achieve successful outcomes it’s vitally important to have very accurate communications and a clear understanding of proposed follow up tasks and responsibilities. Improve the effectiveness and efficiency of your meetings and improve communications immediately. Often senior managers remark that they get frustrated with the amount of proof reading and re-editing that they undertake. Here Read more…

    Managing Relationships With Reports & Peers

    Many employees and managers often feel they are the meat between the sandwich. It is a juggling act being in the middle when both your direct reports and peers often want different outcomes. This program will help you be more comfortable and valuable in your role. Plan of action Often people who perceive they are Read more…

    Managing Email at Work

    Managing email at work can make an enormous difference to your personal productivity levels. If you would like proven solutions to reduce email then this email reduction course is perfect. A recent survey found email causes more stress than traffic jams. Discover new tips for email inbox management in this email reduction program. Take this Read more…

    Lean Thinking Styles to Reduce Waste and Gain Productivity

    One of the leanest industries in the world is the manufacturing industry. Competition is fierce and cost cutting is an embedded culture. Australian services organisations also face huge costs and are constantly faced with the challenge of cutting costs without decreasing the high quality of services to customers and clients. Choose from the best cost Read more…

    Grate Grammar Spot the Erors Training

    Here is a crash course in workplace grammar. How do you rate the quality ofgrammar in your reports and correspondence? Sloppy grammar often gives the perception of a sloppy organisation. Of course, the main problem with grammatical errors is that they repeat themselves forever if they Are not attentioned. Your workplace writing says a lot Read more…