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Communicating Under Pressure

Simply answer YES to the statements below that you completely agree with.

1. We can easily see things from someone else's perspective.
No
Yes
2. We stay calm when the pressure is on.
No
Yes
3. We respond to critical incidents rather than react to them.
No
Yes
4. We communicate clearly.
No
Yes
5. We bounce back well after disappointment.
No
Yes
6. We have excellent internal and external customer relationships.
No
Yes
7. We give and receive positive feedback.
No
Yes
8. We tailor messages to the listener.
No
Yes
9. The office environment is good natured.
No
Yes
10. We accept miscommunications will occur occasionally.
No
Yes