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Organisational change is an ongoing dynamic for contemporary organisations as they look for improvement and efficiencies. Managers and team leaders play a vital role in the change process as they straddle the gap between strategy and operations and therefore they need be clear about their role in leading and supporting change.

This breakthrough course influences managers to impact positively on the change. Importantly, managers learn how to become change champions and permeate change through your organisation. The session has some proven change frameworks including the Scott and Jaffe Change Cycle and the ADKAR framework.

KEY LEARNING OUTCOMES
At the conclusion of this course participants will be able to:

  • Describe common reactions to change
  • Distinguish between different reactions to change
  • Identify own reactions to change and how they influence behaviour
  • Choose to respond to change rather than react to change
  • Apply the Scott and Jaffe model to manage self and staff through change
  • Review the change process using the ADKAR framework
  • Develop practical strategies to lead and support change
  • List the behaviours of the ideal change champion
  • Describe how team leaders and managers can impact positively and negatively on change management
  • List positive drivers that will boost levels of workplace optimism

1.Program outline Training Areas

Module 1
Why Organisational Change?

  • Drivers of Change
  • Continuity of Change
  • Managing different personalities
  • Working people through the change cycle
  • Communicating openly & regularly

Group exercise, individual reflection, buddy talk. Trio role-play.

Module 2
ADKAR

  • Awareness of the need for change
  • Desire to participate and support change
  • Knowledge on how to change
  • Ability to implement required skills and behaviours
  • Reinforcement to sustain change

Interactive discussions, group discussions and individual reflection

Module 3
Scott and Jaffe Change Model

  • We deny the change
  • We resist the change
  • We explore the change
  • We are committed to the change

Facilitated discussion, practical exercise.

Module 4
Change Champion - Action Plans

  • Individual reflection
  • Pair reflection of how to apply the skills learned, back at work.

Individual exercise.

Ph:03 9805 8000 Email:mail@preftrain.com.au