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1300 323 752


A proven method to clean up and standardise the workplace

Have a quick look around your workplace. What does it look like? Are all the workstations neat and organised? Is there a standardisation of service? This course is very much in vogue in health at the moment. Most offices have neat desks and not-so-neat desks — there is ambiguity over the tidiness standard. Not-so-neat workplaces are often excused as the person is too busy.

If you’d like to bring some standardisation, this course is perfect.

5S for Health Services is a hybrid of three skills: time management, lean principles and personal effectiveness.

The 5S’s are: Sort, Straighten, Shine, Standardise and Sustain. The last one — Sustain — is particularly powerful as it brings permanency.

“Misplacing or losing patient records can be devastating. You need to reduce mistakes.”

— Concerned Families


At the conclusion of this course participants will be able to:

  • Discuss the origins of 5S
  • Prioritise activities and push back unnecessary tasks
  • Discover time management tools that are currently very effective and popular in health services
  • Select and reframe lean principles for health services
  • Standardise systems for patients and carers
  • Discuss ideas to reduce waste (with an emphasis on wasted time and unimportant tasks)
  • Understand how patients and carers form expectations
  • Remove role ambiguity which alleviates double ups and bottlenecks
  • Discuss any perceived links between “busyness” and busy desks
  • Review the principles of systems thinking
  • Remove clutter
  • Bring permanency to the table


Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Group Size: Ideal group size 6–10 participants.

Target Audience: Health Services employees

Cost: Price on request.

If you would like more information on this training program, please contact:

Preferred Training Networks on 1300 323 752

Email: Deborah at

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