Formalise the roles and responsibilities of Coaches in the Workplace
The “20” piece of 70:20:10 hinges on coaching abilities. Here is a chance to fine-tune coaching skills. It’s not unusual in the workplace for people to be pursuing different outcomes. You certainly want to avoid people counter-pulling in opposing
directions. Coaching is also a great opportunity to remove role ambiguity. Did
you know role ambiguity is the #1 cause of conflict in the workplace? Coaching other
people can be highly rewarding or highly frustrating. Participants will use the GROW
model as a proven framework to permeate 70:20:10 learning
At the conclusion of this course, participants will be able to: