Plan of action
At some stage we all have to engage in a conversation that can be both difficult and controversial. ‘How to have critical conversations’ is a program designed to equip you to resolve critical issues and accelerate performance
What are Critical Conversations? A discussion between people when:
- The stakes are high.
- Opinions vary.
- Critical thinking is imperative.
- Emotions run strong.
- Improved performance is necessary.
Learn the tools to build your confidence & capability to hold these conversations and how to increase performance by 30%.
How comfortable am I to have the conversations I know I have to have? Ask yourself the following:
- Why do I avoid difficult conversations?
- Am I concerned with hurting the other person’s feeling?
- Is my understanding of my style under pressure clear enough to have these discussions?
- How do I start initiating these hard conversations?
- Will I be too blunt?
- How do I stop the conversation getting out of hand?
- How do I manage those emotional situations?
- Will I know it is critical to have the conversation?
- How do I give feedback which motivates people?
If you would like answers to these questions, attend this interactive and practical workshop.
“Half the world is composed of people who have something to say and can’t and the other half who have nothing to say and keep on saying it.” – Robert Frost
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Supervisors, Team Leaders, Middle, Senior Management & CEO’s.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: ddear@preftrain.com or contact us online today.
Critical Conversations 4.4 out of 5 based on 44 user ratings.
