Clients, Testimonials and Case Studies

“Excellent session, the day went by quickly and I feel I learnt so much. Graham did a brilliant job of showing us all the techniques in action.”
-R Silk | RSM Australia

“Very engaging, enjoyed the group participation and small environment. Overall very happy.”
-S Dorevitch | RSM Australia

“Was great and helpful.”
-M Burton | Tangentyere Council

“I enjoyed the developing coaching style.”
-W Apioth | Tangentyere Council

“Very engaging, Would 100% recommend.”
-G Lillico | Central Land Council

“Very engaging facilitator! For a seven-hour training, I never once felt like falling asleep. Very relevant and practical material covered. Can use in many contexts.”
R Powell | Central Land Council

“Terrific! Well delivered, smart, funny and on point.”
-L Nischler | WCIG

“Trainer (Graham) was awesome and interactive.”
-S Vamanica | WCIG

“Found it very helpful and informative and the group of different departments was good.”
-L Essex | Clarence Valley Council

“I had a very joyful day and I am able to walk away with some great techniques. Thank you.”
-A Miller | RSM Australia

“The program was very helpful and informative, I learnt new presentation skills, got a chance to speak in front of an audience and build confidence. Thank you, I really appreciate that.”
-R Maharjan | RSM Australia

“Terrific program – very insightful and knowledgeable. Great presenter. She was very engaging.”
-A Power | Shire of Mundaring

“It was really informative and engaging.”
-R Bundock | Shire of Mundaring

“Robert made the training highly engaging, informative and fun. For a full day course that is a great effort!”
-N Lard | Mount Alexander Shire Council

“Fantastic! Funny! Enlightening! I could sit and listen to Robert for days! Legitimately the best professional development course I’ve ever experienced. More please!”
-G Brastaup | Mount Alexander Shire Council

“Thank you this was a productive session. The level of engagement weas great. The use of models/frameworks based on studies / research made it more beneficial.”
-R Ozturk | Sirius College

“Well presented, informative and easy-going presentation.”
-L Coe | South Gippsland Hospital

“Very helpful and lots of skills to practice.”
-A Gackenheimer | South Gippsland Hospital

“Well presented with good practical techniques that can be applied.”
-M Hona | Body Corporate Alliance

“Great session, enjoyed the interactive nature of the session and information – very relevant to my role.”
-R Bridges | Port Stephens Council

“Delivered really well. Great, easy to understand examples. Very beneficial to my day-to-day role.”
-E Allan | Port Stephens Council

“Very engaging and entertaining. Useful tools for a variety of situations and conversations.”
-S James | Phillip Island Nature Parks

“Great course, learnt a lot as a new leader that does have issues with confrontational discussions with staff members.”
-C Taylor | Phillip Island Nature Parks

“Brilliant course. Glen was able to get every member of the group involved without pressure. I felt safe talking issues through.”
-S Mattarollo | Tennant Creek Hospital

“Was a great day. Have learnt a lot of valuable skills which will help me for years to come in my career.”
-L Smith | Tennant Creek Hospital

“It was a wonderful session. Definitely after this session I understand the local government and its role in a much better way. Thanks.”
-J Kaur | Nillumbik Shire Council

“I found this really helpful and gave me an even better and clearer understanding of government, how it works and what is involved.”
-O Edmonds | Nillumbik Shire Council

“The whole course has been fantastic. I have greatly appreciated it. Excellent. Should be mandatory training for all AAT staff and members.”
I Phillips | AAT

“The trainer was fantastic!  His enthusiasm and animated delivery were extremely engaging, and his humour and wit made the training really enjoyable to participate in.”
M Knight | AAT

“The session was engaging and was interactive. The breakout rooms were so good.”
B Sharma | Abbotsford Convent

“Carol goes above and beyond to make everyone feel comfortable, brave, and engaged. After so many zoom meetings across the two-years we’ve endured in Melbourne lockdowns this has been the most positive and delightful experience and it all comes down to her magnificent work. A true gem of a human and such a great educator. Thank you.”
N Anele | Abbotsford Convent

“Carol made it very positive, there were some really good ideas, everyone was involved, really good to hear everyone’s thoughts, I’ve learnt some good new skills with communication at work and life in general, very appreciative.”
S Kohler | Abbotsford Convent

“I know it’s his job, but Mark’s energy levels were great for the entire day. Kept me engaged in the conversation, thoroughly enjoyed this session.”
L Cullen | ACT Corrective Services

“LOVED the amount of group activities.”
B Walsh | ACT Corrective Services

“Very purposeful and useful training, Graham was an excellent presenter and facilitator! .”
M Joshi | Administrative Appeals Tribunal

“Genuinely the most practical and versatile communications and relationships advice I’ve ever received, either in or outside of the workplace.”
K Emmons | Administrative Appeals Tribunal

“Soooooo interesting.”
G Wallace | Albury Airport – ACC

“Really enjoyed the interactive nature of the training in an online environment. Have gained some clear goals and actions as a training outcome.”
C Clement | Albury City Council

“Great training. Everyone had a chance to contribute and share.”
B Eyles | Albury City

“This course was always fun and that made engagement so much easier. The hours flew by!”
T Colgan | APP

“Great course, covered points I wasn’t expecting and got me actively thinking how I could better myself at work.”
H Mayall | APP

“It was a very efficient training course, especially being held virtually. The only improvement I can think of is for the work booklet to reflect the slides regarding order as it felt a bit disjointed. Other than that, Floreal and the training were great.”
J Webb | APP Corporation

“Russell was engaging, and the interactive workshop style was very helpful. many thanks!!”
J Katsaros | Archie Graham Community Centre

“Very interactive and supportive .”
S Thoonen | AtWork

“The splitting into smaller groups technique worked very well. It allowed us to discuss ideas easier and then collaborate those ideas to present to the entire group.”
H Perham | AtWork Australia

“I enjoy the use of breakout rooms to be able to have more in depth discussions about the learning .”
K Ullah | AtWork Australia

“Great pacing and interactivity.”
P Wittenoom | Australia Council

“David is an excellent training facilitator. He took the time to adapt examples that we could really relate to. He is an EXCELLENT listener! And he is really good at picking apart what individuals say (in a good way) and applying the training to situations we bring forward. Some trainers may make you feel embarrassed if you give the wrong answer – David is the opposite. If you don’t quite get the answer right, he is very encouraging and thanks you for your contribution, then positively leads you to the right answers. As someone who rarely feels comfortable speaking up in a situation like this, his approach was very much appreciated!”
M Habjan | Australia Council for the Arts

“The course felt well-paced and covered a broad range of very helpful topics. Despite online delivery not being a favourite of mine, Matt made the course engaging and enjoyable.”
E Nimmo | Australian Maritime Safety Authority

“Rosie had great energy, and this came across even though training was virtual.”
F Torline | Australian Strategis Policy Institute

“I find this course is one of the best I have attended. Its interactive, engaging, and relevant. If it was face to face again, I’m sure it would be even better.”
D O’Dal | Bacchus Marsh Western Health

“This should be a prerequisite for councillors as they start their term.”
P Castaldo | Banyule City Council

“This was the best internal/external training course I’ve participated in on having performance conversations.  Excellent tools, information on approach as well as time to practice and self-reflect.”
R Borley | Bass Coast

“Good course with some really helpful tips!!”
C Dinsdale | Bass Coast Shire Council

“Fast paced session, but it packed all the right punches. Great to see a trainer who can keep an online workshop moving with engaging interactive content and regular break out rooms.”
S Woodland | Bass Coast Shire Council

“Best training I have had on this topic.”
S Tilley | Bass Coast Shire Council

“Appreciate that you were able to accommodate the museums needs and modify the training to fit.”
J Middleton | Bathurst Regional Council

“Very interesting and easy to follow.”
B Carey | Bayside

“I did really enjoy this training. It was well prepared and delivered. The trainer has vast experience about this subject. WELL DONE”.”
F Dawood | Bayside Council

“”This was by far the most engaging workshop I have attended at BCSC. It was informative & received so much participation from all attendees. Would 100% recommend.
Taken a lot of really good tools away for PDP planning”.”
C Kirby | BCSC

“Well delivered with great topics for conversation .”
D Courtney | BCSC

“Lots of fun, made it easy to learn.”
J Shelberg | Bright brewery

“I liked that despite it being virtual there was still plenty of opportunity for group discussion and input from everyone in the course.”
E Howard | City of Melbourne

“The training session was so practical. It was great to apply the theories and tools to a current and relevant work example. It was also great exposure to other people in the org and their projects. The networking was a bonus.”
T Bonte | City of Melbourne

“Good flow. varied activities and interesting materials that can be used in our workplace!”
R Apps | City of Port Phillip – South Melbourne Market

“Practical strategies and I really felt empowered to go do .”
L Fish | Cooloola Christian College

“It was very informative and well-structured for interaction.”
A Kerley | Cooloola Christian College

“Matt was really engaging and what he presented was very relevant to everyone in the room.”
T Zaloumis | Cystic Fibrosis Community Care

“A great course.  I hope our organisation takes on board that it would be good for us to keep progressing with what we have learnt.”
K Williams | DCS – Subsidence Advisory NSW

“Matt was fantastic, and the course was engaging and informative. There are plenty of actions that I have taken from today’s session and I’m excited to put them into practice! .”
N Tamp | Department of Education

“The training was well thought out and helpful. I understood the sentiment of some of the examples but felt like they might not always work well in practice. After 15+ years in office environments, I have never felt the direct approach works as difficult people will always find a way to weasel out of taking responsibility for their actions. The training was still a good reminder and provided helpful knowledge to the team.”
N Zanella | Department of Education

“Friendly, knowledgeable and welcoming trainer that was able to draw out answers from the teams in a relaxed way.”
C Foggin | Dubbo Regional Council

“Course host is very good easy to understand and relate with.”
D Stowe | DVC

“Thanks Matt, that was a really good experience; you’ve covered off a huge agenda very well – from one facilitator to another, well done!!  And take care, Sally.”
S Thomas | Eastern Health

“This was a fantastic session! Thank you so much :).”
A Wynne | Eastern Health

“Very knowledgeable presenter and easy to listen to. Good time spent presenting in different modes.”
J Williams | Eastern Health

“Very interactive. Allowed time for everyone to share. The small group was a bonus! Very practical.”
A Hilbig | Eastern Health

“I really enjoyed the 4 sessions I had with Matt, his knowledge has been a huge benefit, and I can clearly see changes with my self improvement.”
J Garner | Eureka Shepparton Gardens

“The training was very informative and relevant. The trainer Rosie had a very good communication style with the audience, making everyone feel valued. The content was tailored to our particular workplace. Thanks.”
C Sharpe | Future Care Now

“”David is an excellent trainer, he came prepared with easy and valuable tips to apply to my daily interactions with customers and even use on a personal level. In a short amount of time, I was able to learn tips such as listening to the customer to validate their point, diffusing difficult situations and simple techniques to positively engage with the customer even if are unable to give them what they want.
Thank you so much David and I will definitively be going over the training material and tips to add to my professional tool kit. Hopefully you will provide future training courses! “.”
J King | Georges River Council

“Very informative and engaging, nothing I would expect giving the name of the training! I love that the training was focused on ourselves rather than on other people. Great strategies for self-regulation and awareness. Thank you!”
T Zhdanova | Gippsland Lakes Complete Health

“This was a great learning workshop that should be compulsory for all Councillors. Matt is a great presenter, clear concise and kept full attention for the full day.”
G Wilson | Glenelg Shire Council

“Great items to help me lead my team and invite change .”
B Francis | Good food Partners

“I think you did a great job keeping everyone engaged for 2 hours, well done. I loved how it was broken up with some physical activities that made people participate.”
M Loughman | Gray Primary

“Great introductory session for developing skills when dealing with emotionally driven parents. Some great tips and understandings.”
D Westaway | Gray School

“Good online session.”
N Wallace | Guide Dogs Victoria

“Matt was really approachable and engaging throughout the 3 days. I often don’t feel super comfortable speaking up during training courses, but I did feel comfortable and at ease this time. I liked the professional but casual/informal approach. Thanks Matt!”
A Watson-Smith | Guide Dogs Victoria

“Thank you, some useful points were brought up that we can attend to as a staff moving forwards.”
F Carrello | Hammond Park Catholic Primary School

“Many thanks for accommodating us via remote zoom meeting.  This was still very effective under the circumstances and a very useful development opportunity for the staff.”
A Colley | Hammond Park Catholic Primary School

“Was a really nice group to interact with .”
T McInerney | Healius

“Lots of interaction, the day moved on relatively quickly as there was key topic areas to cover within time frames.  Lots of adaption to group numbers and flow of class.”
A McKenzie | healthAbility

“This was very interesting & informative, & little more to understand.”
H McCallum | Heyfield Bus Line

“Well presented very engaging trainer .”
A Woodhead | Horsham Rural City Council

“I loved this! One of the more engaging online training sessions I have had. Thanks for the valuable information and the laughs Russell.”
K Miller | Horsham Rural City Council

“”Exceptional training session. Glenn showed great knowledge and adaptability. He was able to shift the focus and mould the content to best suite his audience’s needs. Those needs were complex by any measure, but Glenn was able to meet those needs with the well-practiced oratory of a true expert.
I will genuinely use this content in my practice and remember Glenn’s coaching that was aimed at me personally in the future. That’s more than I can say for most courses I’ve taken.”
H Evans | Insignia Financial

“Trainer clearly outlined the agenda. Use of diagrams and interactive workbook was a great tool for engaging participation. Sufficient breaks and organised in a timely manner. Matt stuck to the schedule he outlined at the start of the day in the morning briefing. Thank you well delivered tone, language and talking pace.”
K Bell | JACS

“Carol best Zoom presenter knowledgeable and very engaging.”
M Chikodzamapfeni | Joan Kirner

“Great forum to learn with colleagues.”
T Mcleod | Kiama Council

“Mary had a challenging group with lots of discussion about their very negative experiences.  She handled it brilliantly with respect and without compromising the integrity of the performance appraisal methodology.  Thank you so much Mary!”
D Ellison | Kiama Municipal Council

“”This was excellent, and I am very happy that it was online for accessibility.
M Timmers-Leitch | Knox City Council

“Russell was great, got the message across and got all staff involved. Very upbeat and full of knowledge and energy.”
L Fonmoa | Koorong

“The trainer handled the subject matter very well”.
W Ward | Koorong Books

“Excellent training, Graham engaged all the participants very well and there was a good amount of group interaction for us to be able to relate the training into our everyday roles.”
V Liu | La Trobe Community Health Service

“Loved that we had a variety of generations, there were plenty of examples and the facilitator was extremely informative.”
J Sugar | Landgate

“Really engaging presenter. Spoke very clearly & waited for all team to engage. Very enjoyable – no waffling.”
J Evans | Latrobe CHS

“You were made so welcome and included the whole time in the course well done.”
K Schoenmaekers | Latrobe Community Health Service

“Easily the best course of this nature I’ve participated in. Easy going, allowing conversation to flow freely and acknowledging that some aspects are already learned so don’t need so much time spent on. Never stop learning and I learnt more on this subject today.”
M Gray | Latrobe Community Health Service

“Graham was knowledgeable, engaging and encouraged a brilliant training session over video conferencing, which in itself, is very challenging. I will be recommending this training with Graham to my work colleges.”
S Morgione | Latrobe Community Health Service

“This was well organised and extremely well ran. Graham’s ability to making it very practical in a virtual setting was fantastic. It created a great stimuli and critical thinking both throughout the session and post it.”
L Crampton | Latrobe Community Health Service

“Graham was a great trainer – very knowledgeable and very engaging which is challenging when using Zoom!”
C Longey | LCHS

“Trainer was amazing, very helpful, explained well, kept attention of the subject and very easy to follow.”
M Firth | LCHS

“”Thank you, Graham, for an exceptionally engaging session where you listened, analysed and integrated our comments in the content of the course. It made the content feel my own, it tested or validated my assumptions and most importantly, your role-modelled engaging an audience. Thank you – truly unique and best ever training on VC.”
F Valianatos | LCHS

“I liked the training as a workshop as I felt engaged, and I liked hearing other’s views.”
T Melville | Legal Aid Queensland

“Well presented and very engaging.”
A Kelly | Legal Aid Queensland

“Very informative, enjoyable and Graham gave such positive and encouraging feedback to the participants.”
J Zalewski | Link Health & Community

“I really enjoyed this online training. Great facilitator (Russell Fletcher) who had an excellent grasp of the subject.”
J Zalewski | Link Health & Community

“Very useful approaches and fun and engaging delivery.  Thank you.”
V Foggin | Macquarie Regional Library

“Thank you for an engaging zoom chat – it’s always great to brainstorm other ideas and scenarios so the breakout room was useful.”
B Barlow | Macquarie Regional Library – Narromine

“Tom (trainer) had a great training technique and approach to the subject matter.”
A Groves | MAMA

“Interactive and excellent.”
S Rabie | Mansfield Shire Council

“Enjoyable course with lots of take home messages.”
R Lord | Maroondah City Council

“Very engaging training/team building session, and just the right balance of engagement in breakout rooms, generating participant responses in the chat. For a pretty reserved (Yellow/Green) group, it was sensitively done to elicit responses from everyone! .”
M Wang | Maroondah City Council

“Enjoyed the session – facilitator allowed ample opportunity for all to contribute and engage with the content.”
A Neal | MAV

“Great facilitator, warm and engaging.”
S Rowley | Meriton Suites

“Matthew Barry is an excellent facilitator – very knowledgeable and very engaging.”
E Lopes | Monash University

“Matt was super engaging, and the recourses provided were incredibly useful.”
N Gates | Monash University – Faculty of Information Technology

“It would be a benefit to attend workshops like this within context of departments. For example, if my whole Library Programs Team from Moorabool Libraries could attend, we would have similar experiences and have a more focused and desired outcomes.”
T Vanderlinden | Moorabool Libraries

“Not a fan of online courses, but it worked well.”
S Histed | Moorabool Shire

“Loved that the speaker was engaged and drew my attention in to the workshop. It was well informed as well as funny and we had plenty of time to talk to one another.”
E Stornebrink | Moorabool Shire

“Despite being virtual it was very engaging, and I was glad to see it wasn’t death by PowerPoint as made us more engaged with doing the different activities and working through the scenarios.”
F Laskaris | Moorabool Shire Council

“Thank you. A training course that provided lots of valuable information for professional and personal practice.”
S Barry | Moorabool Shire council – Library Services Team

“Excellent presenter, great practical examples.  Thank you.”
K Chin | Moreland City Council

“So well presented, structured and organised, extremely useful.”
K Coombs | Moreland City Council

“An excellent course, I learnt a lot, it was collaboration in practice and hosted/facilitated/delivered with good humour and professionalism, the follow up reading & references also very handy- thankyou, 5 stars.”
G Hollonds | Mornington Peninsula Shire

“I was disappointed when this training got changed to online, but Graham made it still very special, engaging, and informative. Thank you!”
P Gallagher | Mornington Peninsula Shire

“Very engaging and interesting training session.”
G Sinclair | Nepean Blue Mountains local health district- public Health unit

“It was really useful to have the practical exercises and the feedback afterwards, which wouldn’t have been possible with a bigger class. I learned a lot about how to learn to speed read and the next step is to put that into practice, which I feel ready to do.”
Cr B Ramcharan | Nillumbik

“Absolutely loved the day and found it very beneficial for students, staff and on a personal level. The selection of presenters was excellent. We have already reported back to the staff and look forward to implementing some of the ideas next year. I thought I-yarn was such an excellent idea and have even shared it with my daughter who works in a different field. I always enjoy our networking days. Thank you for the great organisation and the fantastic variety of presenter you have provided us with this year. Such a great networking opportunity that I am very thankful of being part of.”
J Vladich | North Mandurah PS

“Matt’s use of an interactive workbook and online rooms within the larger Zoom meeting went well.  It was a great way to connect with colleagues, too.  The group felt a lot smaller by the end of the day as we connected with and got to know each other.  I just wish this could have been in person!”
S Beresford | NSW Department of Education

“It was a very useful course, which made me reflect on myself and how much I can control a situation or person who is escalating or is difficult. I will use the techniques in both my professional and personal life.  I found it was a very long day though.”
J Brienen | NSW Department of Education

“Training was engaging, I learned new skills!”
C Lam | NSW Health

“Great to get involved in breakout rooms.”
A Grey | NSW Health

“Did very well to fit all the content within a limited timeframe, and the interactive elements were exactly what we were after.”
S Durmanic | Office of Projects Victoria

“”Great remote on-line training experience, particularly the use of break out rooms (which I have not done before).
Very effective training for a remote session.”
R Krippner | P F Olsen

“Like the way this training was designed. It kept all the audience in attention mode.”
V Sharma | Parliament of Victoria

“Carol was amazing, best training course I have done. Super engaging and interesting. She is great.”
A Pokler | Parliament of Victoria

“The presenter was completely engaging for the whole period and used relevant examples. He did not get bogged down on the text but worked with the group to better understand the value of the subject.”
S Tutton | PF Olsen

“Graham was a brilliant facilitator, and his delivery was brilliant. He had real time examples, and he created a safe space to voice our ideas.”
M Kukreja | PF Olsen

“”Having done other training in this, I found this to be the most targeted to what I needed.
Online training is not easy, but this training was inclusive, informative, and allowed a safe place to share thoughts and experiences”.”
D McDonald | Primary Care Connect

“I really enjoyed this session and how interactive it was.”
N Ferraris | Primary Medical and Dental Melton

“Loved the session!”
A Begbie | QMS Media

“A well-run course. Opened up a few thoughts and reminded me to get back to managing the team.”
A Davison | QMS Media

“Great interactive session that I thought was going to be onerous but was pleasantly surprised how much I enjoyed it.  Great trainer Russell Fletcher – very entertaining.”
H Rogers | Racing Queensland

“A great session highlighting the ideal workplace environment and highlighting areas of potential improvement and change in our workplace.”
J Kreis | Racing Queensland

“Lots of break outs were good in a full day online session.”
K Beaman | RCH

“Having a small group was great in that everyone had a voice. Facilitation had humour and knowledge. Timing was good and not rushed. Thank you.”
T Dakin | Regional Arts Victoria

“Very engaging – I came away with some solid tools and strategies which I will employ in my personal and professional life.”
A Launay | Regional Arts WA

“The course was very good, gave me some things to think about and to put into practice.”
D Catlin | Richmond Valley Council

“Rosie was a clear and considerate trainer, taking the time to ask what we all hoped/needed to achieve from the training and then delivering it clearly and comprehensively.”
I Mclean | Richmond Valley Council

“I found this course very informative, it creates awareness of different personality traits, along with encouraging mindfulness of your own type of traits and how that affects others – internal and external customers.”
T Lidden | Riverina Water

“A one-on-one session tailored exactly to my brief and requirements.”
D Graham | Royal Children’s Hospital

“Very useful information for business writing – lots of take-aways.”
A Blackler | RSM

“I enjoyed the interaction with others as part of the course, it made it engaging and the presenter responded to all queries in the chat and keeping the discussion interesting.”
A Warren | RSM Australia

“Very good session and great facilitator to give real life scenarios, and the opportunity to work through our own examples.”
B O’Donnell | RSM Australia

“Relevant and useful, well delivered.”
P Lambert | SA NSW

“Enjoyed interactions. Good use of examples and context.”
D Pretorius | SCC

“I actually really enjoyed the interactive elements to this training, obviously if it remained in-person it would have been a lot more beneficial, although, I was still working from the office and therefore my discussion groups were myself and 4 other employees. I feel I benefit from interaction, in-person communication and open-forum discussion. We were given multiple opportunities to exercise this today and I really valued that aspect of the program.”
B Mills | SEA Gas

“Great – liked it.”
L Brown | Sean Christian College

“Some excellent points were made, which I will use when I am on the phone.”
M Wellilngs | SESLHD

“Good flow to the session and the information covered was very interesting and relevant. Host was expressive and took his time to explain the concepts and made sure that all participants were aware of the important topics as well.”
W Saldanha | SG Fleet

“Facilitator was able to answer all questions from the audience and his real-world experience showed.”
K Webb | Sika Australia

“I thought the trainer’s knowledge was clear however he gave the team the ability to understand and make their minds through the focus groups etc.”
A Sharp | Sika Australia

“Matt was fantastic – brilliant facilitator and very knowledgeable.”
M Scott | South Melbourne Market – City of Port Phillip

“Tough course to deliver online, however the facilitator did a great job and engaging the participants.”
L Muir | Sport Integrity Australia

“Great course that brought together old learnings. It was great to re-think ways to communicate and assess where I currently am and where I want to be.”
A Wall | Sport Integrity Australia

“For an online course very engaging and added value.”
A Raveh | Sport Integrity Australia

“Very useful with great implications in the workplace.”
J Chen | STG ICU

“Really enjoyed. I’ve been around this work for over 20 years. David is an excellent communicator and very knowledgeable. Brilliant.”
B Ray | Stonnington

“Excellent training course.  Trainer was very engaging, knew his subject, kept it moving along nicely and allowed everyone to have a say.”
D Harris | Subsidence Advisory NSW

“Trainer was excellent, course flowed very well, conversational and knowledge was great!”
S Marsh | Subsidence Advisory NSW

“Great takeaway tools and useful for future use.”
A Podobnik | Sunshine Coast Council

“This session was very valuable and relevant. The breakout rooms were great too, liked that we mixed up the group each time. Gained some great strategies that are going to come in very useful and helps me feel better and more confident about dealing with conflict.”
J Sheppard | Sunshine Coast Council

“Was great hearing everyone’s input that enhanced a well-structured course.”
L Lane | Sunshine coast libraries

“Very well put together and practical. Have several new tools I will use straight away.”
L Cruickshank | Sunshine Coast Libraries

“”It was great, and I loved the psychology behind it.
Highly recommend it.”
T Walden | Sunshine Coast council

“Russell has reminded me to embrace the day! A positive outlook and using his “tips” will greatly enhance the outcome of any situation. Thank you!”
J Templar | Surf Coast Shire Council

“Great Session! Learnt a lot.”
S Marsters | TFMXPRESS

“Good tips to improve the art of minutes taking.”
K Heng | The George Institute

“Matthew was well informed and engaged well allowing time to ask questions and discuss further. This extended to supporting my participation online at short notice. Thank you, very worthwhile and enjoyable session.”
L Green | The Gordon

“Very clear and interactive training.”
M Panganiban | The Royal Children’s Hospital

“Loved the small group sessions.”
B Collins | The Royal Children’s Hospital Melbourne

“So much great information in this session. The trainer made it really enjoyable and fun.”
A Huntley | TPACL

“The course was very well presented and was very pleasant.”
T Mitchell | TIPACL

“It was a good pace with lots of opportunity for input. Lots of good takeaways – looking forward to putting in practice.”
L Hughes | Toongabbie Christian College

“So applicable, and Rosie made the team feel so connected and motivated through the course! One of the best courses I’ve ever done.”
S Escarate | Toongabbie Christian College

“”I have just so enjoyed these last two days of our training. We have an amazing team, and it was so awesome to do this with them all. Rosie was such a beautiful fit for us as a college she was so positive, informative, and kind. I’d definitely love to do more courses with Rosie in the future. Thank you again Rosie.”
A Offereins | Toongabbie Christian College

“I loved it & learnt so much.”
D Rogan | Toongabbie Christian College

“Matt was great at engaging the group and knowledgeable about the subject matter.”
L Zelunka | Turning Point

“The course kept me engaged and it went very fast.  I have learnt so much from this course and I hope I remember to use in my everyday life.”
S Barrington | Vision Australia

“I needed this training.”
M Walton | WACHS – Geraldton Regional Hospital

“Enjoyed the course, makes you appreciate others and be more adoptive.”
N Kumar | Ward 2 east Footscray

“Encouragement to engage and participate in course material made for an enjoyable learning experience.”
J Richardson | Warragul

“Being able to share the experiences of colleagues is great not just for learning but knowing that others are on your side and have experienced what you have – it’s a little bit of learning, a little bit of team building.”
P Ward | Warrnambool City Council – Warrnambool Art Gallery

“It was a both informative and interactive session. Thank you for the great learning opportunity.”
C Lee | Western Health

“Very engaging with many practical and useful information and strategies.”
M Lubczenko | Western Health

“Very relatable and loved the adaptability to alter content to fit with attendees’ comments and interests. Most relatable and personable zoom session.”
A Macleod | Western Health

“Carol’s delivery of today’s session was amazing! She was informative, concise, supportive, and entertaining. Much appreciated, Carol. I’ve learnt so much today.”
R Balbastro | Western Health

“Very knowledgeable presenter.”
C Smith | Williamstown Hospital

“Matthew was very upbeat, and the positive nature that he provided (how to be proactive) was infectious.”
Elizabeth H | Woollahra Library

“The training was well run as an informative discussion instead of a “lecture”. This better engages the trainees.”
T Hutchinson | WPCA

“This training was really good – a very good follow-up to customer service and empathy training.”
S Bellotti | Yarra Plenty Regional Library

“The materials were relevant to library situations and Russell was excellent at making the theory fit our real-life situations. It was entertaining and interesting, while still being respectful to a disturbing subject.”
M Breare | YPRL

“The trainer showed a fantastic and subtle ability to model the kind of behaviour and techniques we were learning about during the course. He was engaging and good at keeping people focused on the important points. He successfully demonstrated the technique of reflecting people’s comments/ideas back to them, so they felt heard and appreciated. The trainer and the guest presenter both seemed very knowledgeable about the topic/content and the trainer shared links to useful resources.”
A Lonsdale | Administrative Appeals Tribunal

“I thought this training session was fantastic, I had an understanding of how I don’t prioritise well, but this session provided me with a method/structure to understand why I don’t prioritise well and how to fix it.”
I Kielbaska | Albury City Council

“Engaging, Encouraging & Knowledgeable. Well paused at each topic/slide. Gives audiences time to write notes or screen shot.”
T Reid | Albury City Council

“Very engaging and fast-paced session. Break out rooms were good.”
P Riches | Albury City Council

“Really enjoyed the course. It is very helpful, and I will definitely be using the tools/frameworks taught in this course in my future projects. I am also excited to see how these templates will guide my future projects.”
S Lee | City of Melbourne

“I really enjoyed the session; the time went very quickly and was given lots of tools to help.”
K Griffiths | Eastern Health

“Good encouragement for engagement via online.”
C Brooks | Latrobe Community Health Service

“Been part of a small group enabled everyone the opportunity to share.”
A Ridler | Latrobe Community Health Service

“Best training session that I have attended. Kept me engaged and interested.”
A Munari | Moorabool Shire Council

“I have completed most of the courses the Shire has to offer for staff, I found this course the most enjoyable and engaging. I think this should be a mandatory course for all staff and would recommend it is completed before the leading teams through change or facilitation skills training.”
B Sankey | Mornington Peninsula Shire Council

“Brilliant. No fluff. Practical tools given.”
M Gokavi | Swan Christian College

“I can’t thank you enough for the extremely helpful training. I found it to be very interesting, and I am grateful that you made it so much fun. I have a much better understanding of the different MBTI personalities, different leadership styles, emotional intelligence, and how can we use this information to communicate with others. Thank you, Carol, and keep up your great work.”
R Vergel de Dios | Western Health