Get an instant quote
1300 323 752

Command Skills Course

Command skills are a situational tool and are imperative in certain instances particularly when personal safety is an issue. Command skills are proven ways to take people out of their comfort zones. Some people have an apocryphal view of command skills. Their interpretation is wrong. One obvious example is someone shouting instructions at another person in an agitated manner Plan of action Even Read more....

Committee Control

Do you feel you require more structure in your committee meetings? Do you feel your meetings need to be more productive? This program is specifically designed to help committees achieve their desired outcomes successfully. Your Committee Control program will give you the key skills to effectively solve issues and get better decisions. Ask yourself the following questions about your committee meet Read more....

Communicating Under Pressure Training

Communication is king when the pressure is on... Imagine you are a fly on the wall observing the communication styles of people on a normal working day. You'd probably conclude that the workplace communication is erratic and confusing. Now revisit the same workplace when everyone is under pressure. You'd expect that people's levels of communication would pick up. However, you'd be surprised. Good Read more....

Communication Skills Course

Organisations continually overestimate their communication abilities.Yet miscommunications within an organisation occur regularly and are seen as normal. Customers really dislike poor communication. It’s perceived as a sign of laziness and a lack of care. Fortunately, its fairly straightforward to improve communication skills in an organisation. Lazy communication is rife. People are trying Read more....

Compassion Training

Showing compassion in the workplace and in your personal life is a valuable trait. Help your people move beyond knee jerk tendencies to uncover faults in other people and operate at a higher level with an appreciation of the myriad forces in which we all encounter. Plan of action This program is designed to make you imbibe compassion in every facet of your life. Learn how to make compassion a pa Read more....

Conflict Resolution

Conflict resolution skills, why are they so important? Dealing with conflict in the workplace can lead to reduced productivity and can snowball into resentment and bitterness. Workplace conflict usually occurs when people have opposing beliefs, ideas, needs, perspectives or goals. Workplace conflicts should be resolved quickly before they fester and grow. KEY LEARNING OUTCOMES — PARTICIPAN Read more....

Conflict Resolution Skills Training Course

Managing conflict in the workplace can be tricky and complicated. You can turn to the expert team of Preferred Training Networks – with our comprehensive conflict resolution in the workplace training. Conflict resolution training, why is it so important? Dealing with conflict at work can lead to reduced productivity and can snowball into resentment and bitterness. Workplace conflict usually Read more....

Confronting Middlers Training

Middlers are under achievers and cost organisations millions. Middlers are fantastic at stringing along tasks. No matter what the task is they are always in the middle of it. Deadlines are seldom met and it is always someone else's fault. Plan of action Middlers often conceal themselves within an organisation and pay extra attention to process and are not always results orientated. Middlers ofte Read more....

Consultant Training

Consult: to seek information or advice with specialist knowledge on a particular subject. Here’s a paradox. “Consultant” is often understood by consultants. These consultants don’t actually know how to consult. What about your telco consultants working in the call centres? Surely, they are not consulting if they are just trying to sell up the most expensive phone plan. A Read more....

Consultative Selling Skills Training

Consultative selling is an art. It is a pure form of selling which adds value and creates trust between parties. Consultative Selling is considered an art. It is a pure form of selling which adds value and creates trust between parties. It focuses upon identifying your client's needs and objectives and then securing agreement. Consultative Selling focuses upon the client rather than your product Read more....

Consulting Service

Consider this! Your Organisation has identified some key behavioural changes which are necessary to achieve your mission and objectives. You could use our consulting services to assemble a proven pathway to achieve these behavioural changes. This consultancy service is deliberately limited to a 3 day service, thus avoiding Consulting Costs Blow Outs. A Free Initial Service! Upon receiving your Read more....

Contestability in Government Training

Recently there have been major savings and quality improvements in applying financial performance expectations and productivity across a number of portfolios, including health, defence, prisons, collection of household waste, transport and infrastructure. Many Departments are adopting a contestability framework as a means of evaluating and improving service delivery and ultimately delivering bett Read more....

Continue Start Stop Selling Techniques

This program is designed to boost margins on sales. It reminds your sales team that your company needs to make margins and dissuades sales people from eroding these margins in the name of customer service, loyalty, bulk discount or whatever other term they use. Many sales programs are too complicated with no lasting behavioural change for your sales team. Continue-Start-Stop Selling Techniques co Read more....

Contract Management Skills for Local Government

Working with your contractors towards mutual goals is far better then butting heads at every step. The role of the contract manager in LG has changed dramatically. New responsibilities get tacked onto the role with an alarming frequency. So this course was designed to modernise the skill set of contract managers. Participants will also discover how to build better relationships with vendors. Thes Read more....

Cost Cutting Training

We need to cut costs. We need to cut costs. We need to cut costs. It doesn't matter how many times you say it. People need to know how to cut costs effectively without damaging productivity and existing service levels to critical customers and clients. Help your people apply lean thinking practical solutions to cut costs. Take the Test - How good are your cost cutting skills? Ask yourself the Read more....

//When the user scrolls down 20px from the top of the document, show the button // When the user clicks on the button, scroll to the top of the document