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Unpacking Unconscious Bias Training

If you’re tired of hearing about "think outside the box" then this practical course is ideal.   Biases affect you. Biases operate under the radar and go unnoticed. Biases influence the way you think and ultimately, what you do. For example, when Stephen was 10 yrs old, he was attacked by a German Shepherd. His children are now also afraid of German Shepherds, even though he has never Read more....

Values Based Leadership

Permeate (rather than laminate) Your Values through Your Organisation You might know some organisations that laminate their values on the office walls. Then they rest on their laurels thinking that the values have been embedded. The reality is that they’ve been laminated rather than embedded.Fortunately most organisations have identified their values. But have your values permeated through Read more....

Vendor Management Skills Training Course

Plan of action Building customer relationships is an imperative component of any successful business. Putting the needs of the customer first and developing a robust customer relationship can enable you to gain an edge over competitors. If you wish to enhance your client relationship management skills, this course is ideal for you. Our vendor management course is designed to equip parti Read more....

Walking on Eggshells

Occasionally there is an issue so sensitive that it dwells comfortably (and festers) in the cupboard. Occasionally a brave soul brings it out in the open and after a barrage of disagreement, it is rehoused in the cupboard to continue festering. The result is akin to people walking on eggshells with an elephant in the cupboard. The great news is the walking on eggshells phenomenon is very prevalen Read more....

Warehouse Management & Supervision Training

MANAGING & SUPERVISING WAREHOUSE STAFF & SUBCONTRACTORS At last - A course designed specifically warehouse depot managers and supervisors This is a tailored training course specifically for warehouse supervisors and managers. The training materials and scenarios hinge around working in a busy warehouse. The warehouse management course will enable you to develop a better understanding of Read more....

Where's Bully?

A Hard-Hitting Niche Course to Spot and Manage Workplace Bullies   Some workplace bullies are well camouflaged. Bullies can lurk around, unnoticed by senior managers. This course has been designed by an organisational psychologist to help senior managers to proactively spot bullies early. Many organisations get caught up in deciding what to do. They are unsure and hence procrastinate. Inwa Read more....

Wide Scanning

Geeting a Broader Perspective Plan of action Wide scanning involves the ability to gather information from a depth of sources. For example, it wasn’t many years ago that Doctors tut-tutted patients who attended chiropractors and acupuncturists etc. However, doctors realised that they don’t have all the answers. Humans are a creature of habit. It’s very comfortable to rely on in Read more....

Work Life Balance Training

Explore what work life balance means to your organisation and how this term is being used to engage many employees Australia-wide. This training program focuses upon achieving a work/ life balance in all facets of your life. Your trainer will explore what having a work/ life balance really means and how to achieve it.   Work/life balance is often an unfulfilled aspiration. You can learn th Read more....

Working Across Communication Silos

Communication silos can cause problems in large organisations. These communication silos can feed off each other and promote distrust and egocentric behaviours. This program focuses upon strategies to work across communication silos in your organisation. This program shows you how to communicate to these silos and integrate your people and processes and streamline your communications. Does your Read more....

Working with New and Emerging Diverse Communities

Putting your expectations of cultural norms under the microscope... Introduction Recent research carried out as part of the Department of Immigration and Multicultural Affairs’ Productive Diversity Partnerships program indicates that while there is growing awareness of an interest in diversity, there remains a low level of practical action to capitalise on the opportunities afforded by Aus Read more....

Working With Paradox And Ambiguity

Just when you think a day at work can not get any more complexed, you need to understand the impact workplace paradox and workplace ambiguity can have. Plan of action Whilst most of us would call it "snow", the Eskimos have more than 17 descriptors of snow in their vocabulary. No matter how clear you believe your instructions are, you need to understand the creeping effect of ambiguity and parad Read more....

Workplace Behaviour Course

Managing Poor Behaviour in the Workplace Sometimes poor workplace behaviours can be turned around with a conversation. Other times poor workplace behaviours are endemic and are far more difficult and stubborn. Discover practical behaviour strategies to remove negative behaviours such as bullying and discrimination. If you are serious about removing unacceptable employee behaviours in the workpla Read more....

Workplace Composure And Self Composure

Composure in the workplace is a highly valued behaviour. Composure is at the opposite end of the continuum to crisis management. Help your people learn the importance of being calm and composed in the workplace. Plan of action Composure in the workplace is critical. Being composed can be likened to a swan in water. The swan is perceived to glide along gracefully. Is your workplace surround Read more....

Workplace Inclusion & Diversity Training

Break down barriers & encourage diverse insights This course is a call-to-action course. It platforms a methodology to involve all employees ideas, thoughts, perspectives and styles. Diversity training in the workplace is essential for creating a cohesive work environment. Workplace Inclusion Training breaks down hierarchical barriers and gives your organisation new insights. Here’s an Read more....

Workplace Tolerance Training Course

Workplace patience and tolerance requires an understanding and ultimately the adoption of suitable diversity strategies. Plan of action Workplace patience and tolerance requires an understanding and ultimately the adoption of suitable diversity strategies. Whilst patience and tolerance go hand in hand, other diversity issues include being more self aware, understanding others and their behaviour Read more....

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