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This newsletter is dedicated to my mother-in-law, Bernie who has just passed away.  I'm hopeful that she's just getting fitted for her wings.  I'll miss you Bernie.

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IN THIS ISSUE
Fixing/Not Fixing
Contentment
Last Remaining Public Programs

Fixing/Not Fixing

So my son got crunched playing footy and I thought he may have a broken arm. He couldn’t really lift his arm on the Monday and I was a little worried about him. So I phoned him about 9am to see how he was going. He sounded tired as I’d woken him up but he said his arm wasn’t too bad. Then I phoned him late morning and he mentioned his arm was fairly sore. Then I phoned him again in the afternoon and he said his arm was still fairly sore. He anticipated that I might call him again and then gave me this pearler “Dad it’s only sore when I answer the phone”. 

So I had the best intentions of helping but I was actually adding to the problem (soreness). 

Can you think of  problem at work that wasn’t too bad until you decided to fix it? 

Here’s a job we did recently that was odd. We get a lot of writing requests/instructional design etc and this was a bit odder than usual.

We were asked to rewrite a jokes policy. The policy itself was fine but there were 15 examples of acceptable jokes and 15 examples of unacceptable jokes  The HR team wanted to outsource so if there was any flak, we would get the flak rather than the HR team. The main problem was that the 15  “acceptable” sample jokes had been created about 5 years ago and some were slipping towards “unacceptable” and “offensive”.

So lots of meetings and lots of drafts. By draft 4 we were going backwards. Then the great idea loomed large. Let’s get rid of the examples. Job done – everyone was elated. 

Here’s another example. It is illegal in many jurisdictions to sell bicycles in boxes. By law, the bikes need to be assembled. Now this poses problem for large retailers as space is paramount.

So they were trying to figure out how to rack the bikes without taking up too much room. That failed as bikes are cumbersome. They tried and failed with lots of ideas. The winning idea was just pay the fine. So every year they pay the fine and sell the bikes in boxes. 

So here’s your takeaway. A problem doesn’t always necessarily need a fix. When you are fixing a problem it is tempting to add a task (or a policy). But keep in mind “take something away” to solve the problem.

Contentment

Here's a theory.

The secret to a good old life might be contentment. Anyway that's what a wise feller told me, I've no idea if it's true. But our dog Barney has a good life, big garden and lots of birds to chase. But he plots on escape.  He's escaped about 3 times and off he goes up the road oblivious of traffic. When Barney escapes he’s having a great time. We know the dangers but Barney doesn't. It would be great if Barney knew how good he had it in our garden. 

Now reaching contentment can be hit and miss. When you’re in a state of contentment, everything just passes along nicely. It’s like you are observing things instead of reacting to things.

I’ve been trying to identify things that make me content. Here’s a few, being with family, being in love, golf, laughs, meditation, reading.

I’ve also identified things that don’t make me content, thinking too far ahead, being rushed, worry, what ifs. 

I remember I was reading a book ”How to be Happy” and my mentor told me to put the book in the bin. I was delighted as he’d saved me the time of reading it. He said that it is impossible to be happy all the time and the secret is contentment. I think he was right. 

So if you’re interested in finding contentment, here are some ideas: 

Take a meditation course

Google mindfulness

Try these apps Headspace and Smiling Mind

Read the Book The Quiet Paul Wilson

Personally I’ve found contentment fleeting. Inevitably something comes along and puts me back on the treadmill. But contentment is a great place to visit when you can.

Last Remaining Public Programs - Don't Miss Out

Just a quick email about our last training programs for this financial year.  All of these courses have an L&D/OD theme.  So it's a great chance to bring along your team too. 

We are just setting next year's calendar with more new courses. If you have a particular new course in mind that you would like to be conducted in Adelaide, Perth, Sydney, Melbourne or Brisbane, just let me know and we'll try and accomodate you.

Course Title

 Date & City

Overview

 Outline Price Ex GST

Mastering Organisational
Learning Design

Melbourne
24, 25 & 26 May
9am - 4.30pm

 

Perfect if you're planning to develop and design learning materials in-house. A meta approach to organisational design

https://www.preftrain.com.au/uploads/
course_files/
mastering_organisational_learning_
design_may_2017.pdf

 

$1,990 (3 day course)

Risk Management for L&D Teams

Melbourne
23 May
* min 4 enrolments per company -
call for more details

Have you any major L&D/OD projects on the horizon? What risks are looming in the distance?

https://www.preftrain.com.au/uploads/course_
files/risk_management_
for_landod_teams_melbourne_public_2017.pdf

 

$550 X min 4
participants $2,200
(1 day course)

Mastering Organisational
Learning Design

Sydney
24, 25, 26 May
9am - 4.30pm

Perfect if you're planning to develop and design learning materials in-house. A meta approach to organisational design

https://www.preftrain.com.au/uploads/
course_files/
mastering_organisational_learning_
design_may_2017.pdf

$1,990 (3 day course)

 B4 Elearning

Brisbane
10 May, 14 & 15 June
Organisations often jump head first into elearning. Then the elearning misses the mark. A crucial step before elearning

 https://www.preftrain.com.au/
uploads/pdf/B4%20eLearning_preferred_official_June%202017.pdf

$1,990 (3 day course)