So I’m out at an IT company last week and the HR Manager is singing the praises of the place. Apparently there are no issues. As he explained to me, there was a lot of acrimony between the managers but the HR Manager has cleared that up and now everyone is getting along perfectly.
Tis fair to say I didn’t like this feller and I could barely listen to him blowing his own trumpet. I had a look at his nose to see if it was growing. But it wasn’t so I think he actually believed in what he was saying.
Anyway as I’m leaving he’s still blowing the trumpet and then he passes on a pearler to me. Verbatim
TB (Trumpet Blower) And we’re very fortunate here as we have very strong values
Dme (Disilliusioned Me) Oh that’s good what are your values?
Dme What are your values?
TB I’m not sure, they are in the process of being updated
Dme Which values do you think you’ll roll over?
TB I’m not sure what the previous ones were
Well I didn’t get a sale out of the company but it was fairly satisfying. The trumpeter had been silenced. What absolute nonsense to say you’ve got a strong set of values and then not be able to back up the statement. Imagine if you asked someone what were their personal values and they replied “I’m not sure they haven’t been updated yet”.
Personally I do like organisational values. If used correctly they can help steer an organisation in the “right” direction. But if you’re only dabbling with them to be a show pony then just hijack these ones. These are generic enough and at least you haven't wasted time prescribing values that are only show ponies.
Our ABC organisation has 5 key values:
- Customer Service
If values are important to you and you’d like to deep dive a bit more here is a course I’d recommend: https://www.preftrain.com.au/uploads/course_files/values_based_leadership_2017.pdf