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A Trusted Learning And Development Advisor
Senior Managers
Sales Business To Business Building Blocks
- Identify what exactly your customers value and their perception of value
- Understand question based selling techniques, as well as active listening and the laddering technique
- Learn behaviours of successful salespeople
- Apply selling techniques that place emphasise on benefits rather than features
Stress Management
- Identify the causes and symptoms of stress
- Discuss the stressors of dealing with difficult customers in retail
- Utilise time management skills to get past chaos management
- Pursue positive thoughts rather than dwelling on faults.
Empowerment and Motivation Skills
- Apply the theories of motivation in the workplace.
- Boost employee engagement levels and enjoy the proven outcomes.
- Create a sense of purpose through goal setting and reaching targets.
- Implement a long term plan to sustain the motivational techniques applied in the workplace.
Strategic Thinking & Planning Training Course
- Learn to use foresight and think about the big picture
- Become more proactive.
- Identify characteristics of profitable and successful organisations.
- Implement risk management strategies throughout your organisation.
High Performance Work Practices (HPWP)
- Make decisions in a proactive manner
- Understand organisational problem-solving behaviour.
- Why change?
- Build trust levels between knowledge silos across your organisation.
Aim Higher
- Keep connected and build engagement levels.
- Diagnose the preferred learning styles of high performers
- Learn to use performance appraisals
- Compute the psychology of influencing highly intelligent minds.
Managing Uncertainty At The Workplace
- Understand the importance of contingency planning within finance
- leading change.
- Set behavioural parameters regarding the change and uncertainty.
- Ensure your employees effectively manage stress and anxiety during times of uncertainty.
Networking Skills
- Body language 101
- Your purpose for networking
- Developing your elevator speech
- Gaining a reason to follow up.
Productivity Management Training Course
- Address poor performance before it spirals.
- Create a positive culture that welcomes productivity targets.
- Influence your people to work as part of a team rather than individually.
- Build an effective feedback loop to improve further changes
Workplace Conflict Resolution Training
- Rid your organisation of the number one cause of workplace conflict – role ambiguity
- Focus on the root cause rather than addressing symptomatic responses.
- Build rapport with opposition thinking styles.
- Critique a 5-step conflict resolution plan.
Decision Making Training Course
- Demonstrate the AI problem solving tool
- Anticipate expectations of people working in the mining sector
- Practise using modern decision making tools
- Track down information that is the most meaningful, practical and purposeful.
Employee Engagement Training Course
- Why is employee engagement important in mining
- Boosting engagement in the mining sector
- What do employees want
- Supports organisational values
