Course Category
NEWSLETTER
Micro Learning
Relationship Building
- Develop rapport and build stronger relationships in your organisation
- Understand your customers stated and unstated needs
- Relationship fragilities when FMCG focussed purely on the product
- Learn communication skills for different cultures, generations and personalities.
Remove Conflict
- Rid your organisations of the number one cause of workplace conflict – role ambiguity
- Focus on root casue of conflict
- Build a culture that thrives on dialogue and feedback
- Deal with difficult staff in an FMCG environment.
Employee Engagement Training Course
- Understand the importance of strategy, culture and values within FMCG
- Learn about the link between valuing employees and higher organisational performance
- Why do organisations embrace employee engagement scores
- Keep the team motivated.
Assertiveness Training Course
- Recognise the benefits of being assertive.
- Getting heard within FMCG
- Make better decisions and reduce stress levels.
- Increase self-confidence physically and vocally.
Management Composure
- Create a culture that attracts workplace composure
- Respond to challenges rather than react
- Learn to highlight and promote composure at work
- Practice breathing techniques when stresses are high.
Stress Management
- Identify the causes and symptoms of stress
- Discuss the stressors of dealing with difficult people
- Utilise time management skills to get past chaos management
- Pursue positive thoughts rather than dwelling on faults
Excel your People
- Determine your skills gaps
- Develop learning objectives
- Develop your leadership capacity
- Empower your people to deliver.
Delivering a Better Product and Service
- Adopt a more flexible approach to customer requests
- Deliver better outcomes through better questioning skills
- Meet customer expectations
- Reward and recognise behavioural and performance targets.
Lean Thinking Styles to Reduce Waste and Gain Productivity
- Deliver a behavioral change to improve quality using Lean thinking techniques
- Address uneven work flow
- Deal with and resolve customer complaints
- Reduce waste.
Territory Management Training Course
- Adopt a more effective approach to their sales area and improve results
- Deliver better outcomes through better negotiating skills.
- Provide better service levels to more profitable customers.
- Reward and recognise behavioural and performance targets.
Authentic Leadership Training Course
- Critique and understand the qualities of an authentic leader
- Calibrate your existing resilience levels
- Keep staff motivated
- Work collaboratively with stakeholders to build inclusivity
Sales Training
- Getting more shelf space
- Negotiation with very large players
- Creatively expanding the pie
- Influencing skills.
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Change Management Training & Workshops
Why Embrace Change Management? Employees often
Cultural Diversity Training
Communicating with people from different cultures
Dealing with Difficult Patients & Carers
The key to dealing with difficult patients and