Scroll down to read more
Get an instant quote
1300 323 752

Micro learning sessions are 60 mins in duration. The audience can be large or small. The ideal outcome is that all the participants walk away with 2-3 practical ideas to use at work

Select your industry and discover what micro learning sessions are currently very popular

Group Type Course Course Description Request a quote
Admin Interpersonal Skills • Discover vocal techniques to be more authoritative with allied health professionals
• Remove ambiguity from patient instructions
• Compose short sharp sentences instead of prose to get your message across to patients
• Understand motivational styles and behavioural cohort styles..
Request a quote
Dealing with People in Emotional Situations • Communicate with empathy.
• Communicate effectively with medical professionals with key listening and questioning skills.
• Practise active listening techniques.
• Understand the motivations and values of patients and carers.
Request a quote
Middle Managers Distributing the Workload • Discuss ways to increase capacity and capability
• Use time management techniques to tackle bigger projects
• Create a knowledge sharing culture within health
• Master the art of delegating in a health environment
Request a quote
Directing Others • Set clear and reasonable expectations.
• Use directive language towards patients and allied health professionals that is unambiguous
• Keep people engaged and motivated.
• Negotiate when appropriate.
Request a quote
Keeping Your People In The Picture • Remove role ambiguity.
• Keep health staff focused and motivated.
• Ensure your patients feel secure.
• Use proven risk reduction tools to streamline external communications
Request a quote
Senior Managers Leadership Skills in Health • Discuss the leadership skills that a strong leader possesses
• Understand the benefits of 'active listening' and 'questioning' skills
• Communicate effectively with patients of different generations, cultures and personalities.
• Discuss the principle of leading by walking around.
Request a quote
Leading Change • How to lead change
• Identify change champions within health
• Communicate the need for change
• Allow people time to get on board the change.
Request a quote
Directing Others • Set clear and reasonable expectations.
• Use directive language towards patients and allied health professionals that is unambiguous.
• Keep your people engaged and motivated.
• Adaptive leadership styles.
Request a quote
Mix of the above Employee Engagement Training • Understand the importance of strategy, culture and values within health
• Learn about the link between valuing health staff and professionals, and higher organisational performance
• Why do organisations embrace employee engagement scores
• Administer a balance that supports employee values.
Request a quote
Dealing with Difficult People • Develop tools to deal with difficult patients
• Respond rather than react
• Become familiar with the motivations of difficult patients and staff
• Set behavioural boundaries.
Request a quote
Positive Customer Experiences • Build rapport with patients and carers
• Blueprint your existing patient experience
• Manage patient expectations professionally and practically
• Appreciate the patient’s perspective and experience.
Request a quote
Thinking like a Patient • Anticipate and accurately predict the impact of policies and procedures on patients, carers and other health staff
• Patient thinking styles
• Motivations of carers
• De-clutter the mind and regain perspective and context.
Request a quote