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Facilitation Training Course

Whether you are running a 30 minute team planning session or a 3 day evaluation program, you need to have a good understanding of facilitation skills in order to achieve effective outcomes. People often make the mistake of thinking that facilitation is just another name for training or presenting. Facilitation involves a higher level of interaction with the audience and therefore requires a diffe Read more....

Mad, Bad, Sad, Tears, Abuse and Threats

Working in organisations means you'll be confronted with highly emotional internal and external customers. Mad, Bad, Sad, Tears, Abuse and Threats are some of the behaviours you'll encounter. This niche course was designed for employees by an organisational psychologist to give you tools to deal with these unwelcome behaviours. For example, participants will learn how to deflect anger rather than Read more....

Employee & Industrial Relations Training Course

Plan of action In this course, participants learn about a wide range of employee relations topics including managing employee behaviour, workplace health and safety, enterprise bargaining agreements, award interpretation and negotiating employment terms and conditions. Designed specifically for management, this program will provide participants with the confidence to better manage employee relati Read more....

Leading and Leveraging the 10

Leading the formal training functionNow don’t miss this short session. This facilitated session will help you ensure you aregetting the most amount of value out of the 10. You’ve probably got a network of trainers/facilitators/coaches that you use. How do youknow if you are getting value? Are they getting lazy? Are their training materials up to date? This session ends the day of tra Read more....

Developing Coaching Styles

Formalise the roles and responsibilities of Coaches in the WorkplaceThe “20” piece of 70:20:10 hinges on coaching abilities. Here is a chance to fine-tune coaching skills. It’s not unusual in the workplace for people to be pursuing different outcomes. You certainly want to avoid people counter-pulling in opposingdirections. Coaching is also a great opportunity to remove role ambi Read more....

Public Speaking Training Course

Plan of action Looking for public speaking courses in Melbourne, Sydney, Brisbane, Adelaide, Perth, Canberra, Gold Coast or Tasmania? The ability to actively engage with an audience is at the core of effective presentation skills. Unfortunately, many speakers rely heavily on data as the basis of their message. When this emphasis on data is combined with a reliance on PowerPoint, you have the fou Read more....

How to Write A Business Case

Plan of action Decision making in organisations should be closely aligned to strategy and strategy is enacted through business cases. A well written business case clearly outlines the benefits of pursuing a particular action. It addresses the funding and resources required. It links the proposed project with existing business priorities and strategies. Your business cases should also indicate the Read more....

Moving the Responsibility of Learning to the Learner

Discover how to transfer the responsibility of learning from L&D to the learner. The days of L&D setting up training events for people to not attend are coming to an end. The L&D/OD people are now becoming more “Performance Consultants”. Learning is becoming more orchestrated and sophisticated. In this presentation, participants will be challenged.Where is your organisation Read more....

Managing and Reshaping Organisational Capacity

Transforming your service framework to meet capacity Smaller organisations are adept at juggling capacity. Existing capacities and structures are broken down and reshaped quickly to seize an opportunity or a change in demand. Mid to large-sized organisations struggle with shifting capacities. Whilst there is talk of being agile, the reality is that instead of action, squabbles occur and the oppor Read more....

Dealing with Difficult Parents

Most education professionals will agree that managing the parents is far more difficult than managing the students. You’d probably also agree that 5% of the parents cause 95% of the duress. This niche course was designed by an organisational psychologist specifically for Education Professionals. We also recommend inviting non-teaching staff, so the school has an integrated strategy to deal Read more....

Brilliant Workplaces The Female Imprint Course

Planning for the Future — What could be? As little as 25 years ago, the career choices for women were quite limited. The expectation was that most women would want to be a nurse, school teacher or secretary.Nowadays, women are fulfilling their potential in fields traditionally dominated by males — engineering, mining, legal, professional services — everywhere.This course was des Read more....

Managing Poor Performance and Unacceptable Employee Behaviour

There is no doubt that sometimes the workplace can be challenging and frustrating. There are times when the behaviour of our colleagues, employees, managers and peers is simply unacceptable. The challenge is being able to handle these situations professionally and immediately.When unacceptable behaviour is not addressed it sends a clear message that misbehaviour is OK. Workplaces need to ensure th Read more....

Managing Parent Expectations

Have you noticed an increase in parents’ expectations at your school? Do they expect more and more? Have you noticed a culture of entitlement too? Parent expectations continue to grow. Indeed, some children have been very successful as a result of their parent s efforts and high expectations. However, some parents can be very difficult when there’s a gap between what they expect and t Read more....

Homing From Work

You've heard of "Working from home", but have you heard of "Homing from Work"? "Homing from work" can be time consuming. Employees who home from work don't like any work tasks to get in the way. Maybe it's time to communicate that "homing from work" is over and has been replaced with "working from work". Set the example. If people see the managers homing from work, they are far more likely to foll Read more....

Management Skills - The 7 Modes of Modern Management

Bringing structure to the roles and responsibilities of management Make no mistake, organisations need great managers to manage both technology AND people. But the loudest squeak gets the oil. Managers can get caught up in their departments and will continuously request technical training and upgrades to make their department more efficient.Do you know any organisation that places too much emphas Read more....