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Career Management Program

Employees need to be ultimately responsible for their own development. However, it is the company's responsibility to create an environment in which that is possible. People don't stay with the same employer anymore. In fact, the average Australian professional will now change their career direction more than 3 times in their working lives. Employees need to be responsible for their own devel Read more....

Chaos Management Training Course

You can get a great understanding of the strength of an organisation by observing its people during times of chaos. Some organisations panic and everybody runs around in circles. They send conflicting messages to everyone and the media has a field day with the poor organisational spokesperson. High performing organisations take the chaos in their stride. Their contingency plans kick in and most of Read more....

Creating A Positive Culture

Question: Who wants to work in a negative environment? Answer: Not high performers Creating a positive workplace culture is essential to raise the morale, productivity and efficiency of employees. Developing a positive culture is a competitive advantage. It helps retain and attract high performing teams. Organisations with a positive culture have been proven to be more productive. This Read more....

G3 Interpersonal Skills For 3 Different Generations

Interpersonal Skills for Gen Y Gen X and Baby Boomers There are 3 generations currently in the workplace - learn to influence and communicate better with different generations. Communication and interpersonal skills are subjective and it's very easy to misunderstand a colleague, manager or partner. There is abundance of evidence that the number one issue in most workplaces stem from a communicati Read more....

Getting Discretionary Effort (DE)

Human capital is usually the biggest investment that organisations make. What would it mean to your organisation if your people added discretionary effort to their tasks? How does your organisation currently empower and motivate their team? The leader of the team is responsible for creating a good work environment for his/her team. This involves spending time trying to understand what motivates ea Read more....

Goal Setting

Goal setting has been proven to be a more effective method of achieving targets as opposed to aspirations. Goal setting can be described as a personal planning process. It helps participants to identify what they want to achieve in their personal life and/or their professional life. Goal setting has been proven to be a more effective method of achieving targets as opposed to aspirations. In orde Read more....

Graduate Induction Course

Graduates need to understand exactly what the organisation expects from them. They need to learn how to be more accountable for their daily tasks in the beginning of their professional careers. Looking at your current work environment from the eyes of a "fresh" university graduate can be very enlightening. Many graduates believe that the work environment is less structured than a university and i Read more....

How To Engage Your Audience

No matter what the subject is! This training program is unique in Australia. Sometimes you might be required to organise a presentation that at a glance looks relatively dry. Here are some courses that our presenters have delivered recently. Redundancy legislation - Everything you need to know in 3 days Adding value to the contracts process Identifying positive and negative emotions in your Read more....

Debt Negotiation Course - How to Get Paid Quicker

To maximise credit control effectiveness it is vital to develop key negotiating & influencing skills in order to get prompter payments whilst maintaining customer loyalty. Prompter payment training can sometimes be the difference between payment in full and a debt write off. In the midst of economic crisis, the need to communicate with difficult debtors is becoming more common in the marketpl Read more....

Ideas Generating

Does your organisation focus on extracting ideas on improving productivity? If the answer is no then you are missing so many opportunities for your business. Australians have led the world with great ideas like the black box, the anthrax vaccine, the wine cask, the bionic ear etc. This program shows participants how to get valuable ideas out of their team. The solution to many of your company's p Read more....

Internal Consulting Skills Course

Learn how to consult more effectively with your internal customers and to be able to deliver a targeted solution with significant outcomes. Have your people been trained specifically to consult effectively with internal customers? Some internal customers have expectations which are not communicated clearly. Top flight internal consultants find out these specific requirements and are able to deliv Read more....

Learn To Learn

If your people only attend one course in their professional lives then this should be strongly considered. This course helps participants discover how other people retain information. Participants also learn their own unique learning style. Once learning styles are understood then participants are shown proven methods to modify their communication style so their message is retained. What are the Read more....

Managing Your Vision

Are your people aligned with your organisation's direction and objectives? Do your people truly understand the reason your organisation exists? In the global economy, it has never been more important to make sure your people are all on the same page. Plan of action By crafting a clear mission and vision statement, you can communicate your intentions and motivate your people to realise an inspir Read more....

Managing Uncertainty At The Workplace

Uncertainty, change and crisis result in low employee productivity and performance. The two root causes of uncertainty are fear of the unknown and miscommunication at your workplace. This program is designed to give you and your people the skills to deal with unexpected changes in the organisation. How good are you at avoiding uncertainty? Ask yourself the following questions: We communicat Read more....

Managing Upwards

Managing Upwards can be a difficult skill to learn and practice makes it perfect. There is a proven methodology to follow and discover how to work seamlessly with people you report to. The objective of managing upwards is to get the task/job done by someone else. If practised properly, managing upwards can help save time and costs for any organisation. People often fail to delegate tasks upwards d Read more....