Working with New and Emerging Diverse Communities

Putting your expectations of cultural norms under the microscope…

Get Instant Quote In Just 5 Clicks

    Get Instant Quote In just 5 Clicks

    Key learning outcomes

    At the conclusion of this course participants will be able to:

    • Identify the skills and tools to become culturally competent.
    • Identify the mechanism of assumptions and prejudice and self examine assumptions.
    • Analyse the impact of cultural competence.
    • Explore stereotypes that have built perceptions about new and emerging cultures
    • Summarise how assumptions and stereotypes affect them in their working relationships.
    • Identify the challenges facing multi-cultural workplaces.
    • Establish ground rules of openness, honesty, trust, and confidentiality
    • Communicate and influence better outcomes
    • Resist the urge to expect people to instantly mould to your expectations
    • Take personal responsibility for diversity.
    • Deal with difficult people and figure out what “difficult” means to other cultures.
    • Overcoming resistance and embrace the opportunities.
    • Identify the dynamics of difference – both those that are common to and transferable across many cultures and identity groups, and specific dynamics of individual cultures and identity groups.
    • Listen unconditionally without the need to correct and judge.
    • Test the ability to work with entrenched stereotypes and prejudices in oneself and others.
    • Calibrate positive personal attributes in relation to diversity.
    • Defining and working with the concepts of: Integrity and ethics with regard to diversity.

    Course Description


    Recent research carried out as part of the Department of Immigration and Multicultural Affairs’ Productive Diversity Partnerships program indicates that while there is growing awareness of an interest in diversity, there remains a low level of practical action to capitalise on the opportunities afforded by Australia’s new and emerging communities.

    A common response to presentations on the benefits of diversity is “Yes, I understand, but what do we actually do?” This program is designed to help bridge the gap between understanding and action, between rhetoric and reality.

    There are four prerequisites to effectively working with diversity in new and emerging communities

    • Openness in both talking and listening.
    • Empathy.
    • Authenticity and self acceptance.
    • Being a serious student of diversity.

    “Identify the skills and tools to become culturally competent”

    Would you like to attend this program?

    For maximum effectiveness, this program is best conducted as an in-house program.

    Ideal group size: 4 – 12 participants.

    Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

    Duration: Your Working with New and Emerging Diverse Communities course can be modified to fit in with your timeframe.

    Cost: Price on request.

    Target Audience: Employees, Supervisors, Team Leaders and Managers.

    If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: or contact us online today.

    Working with New and Emerging Diverse Communities 4.2 out of 5 based on 39 user ratings.
    cta course

    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Working with New and Emerging Diverse Communities is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Working with New and Emerging Diverse Communities and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

    Do You need More Information?

    Get Instant Quote In Just 5 Clicks

    We offer a wide range of professional development courses for various needs. Avail our courses to enhance professional skills and efficiency. Please fill the following form to get an instant quote and know more about our professional development pricing structure.

      Scroll to top

      Instant Quote In Just 5 Clicks