Building trust levels with your customers
This breakthrough course will help your people build levels of trust with customers. It ‘s an opportunity to examine how the customer perceives your service. Let’s deep dive into the customer experience. Maybe some of your people are using lazy vocabulary. Maybe some of your customers feel that they are not being listened to.
At the conclusion of this course participants will be able to:
Trust Peppering for Professional Services is a unique course designed specifically for people communicating with their customers. Participants discover how to leverage moments of truth to embed trust. You’ ll be surprised how some proven strategies will result in improving levels of trust with your valued customers.
Bonus Module: Idle Saboteurs
We’ ve included this very powerful bonus module, highlighting how trust levels can be irreparably damaged outside of work. Your organisation does not need your employees behaving badly outside of work. You don‘t want your employees whinging about the organisation at every social barbecue (idle saboteurs). Instead you want your employees to be ambassadors of the brand on these occasions. You won ‘t find this highly recommended module in any other training course.
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.
Cost: Price on request
Preferred Training Networks designs niche courses for organisations. Our professional development customers include Pitcher Partners, Freehills, Lander and Rogers, Mills Oakley, Maddocks, Goldman Sachs JBWere, National Australia Bank, ANZ, Minter Ellison, BNP Paribas, PKF, St George Bank, UBS, Bank Australia, Colonial First State Asset Management, Bendigo and Adelaide Bank and Portfolio Partners.
Email: Deborah at ddear@preftrain.com.au or visit our website today: www.preftrain.com.au
Plan of action Whilst most of us would call it
Plan of action Whilst most of us would call it
Plan of action Wide scanning involves the ability
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Trust Peppering for Professional Services is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Trust Peppering for Professional Services and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.
We offer a wide range of professional development courses for various needs. Avail our courses to enhance professional skills and efficiency. Please fill the following form to get an instant quote and know more about our professional development pricing structure.
We offer a wide range of professional development courses for various needs. Avail our courses to enhance professional skills and efficiency. Please fill the following form to get an instant quote and know more about our professional development pricing structure.
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