To maximise credit control effectiveness it is vital to develop key negotiating & influencing skills in order to get prompter payments whilst maintaining customer loyalty. Prompter payment training can sometimes be the difference between payment in full and a debt write off.
In the midst of economic crisis, the need to communicate with difficult debtors is becoming more common in the marketplace. In order to achieve maximum debt recovery, an appropriate strategy outlining key processes and skills needs to be embedded. By developing existing collection skills employees will become more confident, assertive and motivated to obtain more win-win deals and quicker debt collection skills.
How good is your team getting quicker payments?
Ask yourself the following about your team?
Your ‘HOW TO GET PAID QUICKER’ program focuses upon key negotiating and influencing skills when dealing with slow paying or difficult debtors. This program is designed to help participants build confidence and develop the necessary skills and techniques to become cleverer and more assertive.
Key learning outcomes:
Your ‘HOW TO GET PAID QUICKER’ program will give participants the skills to:
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: All people involved in credit control, invoicing and the collection money – Managers, Employees, Accounts Team, Sales Teams and Account Executives.