Conflict Resolution and Mediation
Let’s accept that there is an unhelpful conflict within your organisation. Can we also agree that each party believes they are more or less correct in their opinion? Indeed, there might be hostility as the situation deteriorates. Can we also agree that conflict occurs in every organisation and conflict is often necessary? Therefore, we need to mediate a path away from unhelpful conflict. We need to put resentment behind and start anew. The disputing parties need to be respectful. Let’s not expect birthday cards to be exchanged but your organisation can retain people who have different opinions and still be respectful of each other. Otherwise the conflict festers and workplace morale drops. Let’s remove the conflict.