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Account Management Training Course

Looking for an account management training course to develop skills that improve your performance at work? Our account management courses are designed to equip you with the ability to strengthen customer relationships and maximise your business opportunities. The course helps participants to understand the areas where the skills need a change to be an effective account manager. Designed to cover […]

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Advanced Account Management Training Course

Our account management courses are designed to equip you with the ability to strengthen customer relationships and maximise your business opportunities. The course helps participants to understand the areas where the skills need a change to be an effective account manager. Designed to cover all the skills needed to maintain your key accounts, our key account management training is sure […]

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Advanced Negotiating Skills

Advanced negotiating skills are critical if your people are negotiating deals more than $50,000. Behavioural experiments conclude that people who have not mastered the art of negotiation will concede up to 5 times the amount of concessions that a master negotiator will concede. This course was designed to give you the strategies that the master negotiators learn at advanced negotiation […]

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BDM Sales Skills

Our sales training programs are designed to enable participants to learn how to build levels of trust with customers and prospects. Participants will explore the Ansoff Matrix to unleash a new wave of opportunities and leads. A great BDM never runs short of opportunities or leads. The nature of sales is changing, but we still buy from people we like. […]

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Building Relationships Clients Suppliers Flyer

As the process of retaining and gaining clients continue to get more competitive, here is a learning methodology that is win/win and can help to break down communication silos between your organisation and your clients and/or suppliers. Four Steps to Build Long Term Relationships with your clients and/or suppliers: 1. Choose a training program that will build relationships with clients […]

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Business to Business Sales Skills

Our B2B sales courses enable you to hone your skills for effective outcomes. Enhance your confidence level with our courses that help you to boost your B2B sales skills. Our Business to Business advertising course is designed to help you improve your promotional skills and take your business to new heights. Participants learn how to be more consultative. The B2B […]

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Client Service Training – Building Blocks

The training process in six easy steps: Decide which blocks of Client Service you would like in your customised training program By working with one of our professional consultants, you can build a customised Client Service training program that suits your organisation and industry. Simply decide which blocks you would like in your Client Service training program and we will […]

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Consultative Selling Skills Training

Consultative Selling focuses upon the client rather than your product or service. It is a process which creates rapport, builds trust and focuses on creating sustainable relationships. How would you rate your Consultative Selling skills? Ask yourself the following: I understand my clients business and the market they operate in. I take time to work with my clients on issues […]

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Sales Skills Building Blocks

Sales Training Workshop This workshop will help you acquire those tools to assist you in the sales process and ensure success. Increase your effectiveness and develop your sales talent with our sales management training course. Become skilled at creating opportunities to sell more effectively and generate a sales culture that delivers. Become skilled at identifying sales prospects and communicating product […]

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Internal Consulting Skills Course

Have your people been trained specifically to consult effectively with internal customers? Some internal customers have expectations which are not communicated clearly. Top flight internal consultants find out these specific requirements and are able to deliver a solution consistently. Internal consulting is a skill set that can deliver so many benefits to your organisation. How good are your consulting skills? […]

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Oligopolistic Negotiation Skills

Have your people been specifically and professionally trained to negotiate with these organisations? These organisations are often brutal negotiators. Learn how to reduce their perceived bargaining power. Learn how to win profitable concessions. Learn how to be perceived as a valued partner. Don’t let your profit margins get slaughtered anymore. How good are your negotiation skills with Oligopolies? Ask yourself […]

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Negotiation Skills Course

Negotiation skills training courses allows you to quickly learn effective negotiation and influencing skills. Negotiation skills help you to be better prepared to apply effective negotiation skills, techniques and strategies in order to achieve desired outcomes. We have all been involved in situations that required us to negotiate whether at home or at work. Most of us feel uncomfortable in […]

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Change Management Course

Why Change Management Course? Employees often

Cultural Diversity Training

Communicating with people from different cultures

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National training schedule 2021

Instructional Design Master Class

Location: Melbourne

Date: 6, 7 & 8 December 2021 | $ 1880 (+GST)