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Creative
AI Appreciative Inquiry and Design Thinking Course
How do I apply design thinking to work? How can I do things better at work? What new ideas can we implement at work? The process of design thinking is gaining popularity and has emerged to be a powerful tool to handle various problems at work. Design Thinking (DT) and Appreciative Inquiry (AI) are proven […]
Breaking Down Communication Silos Training
This program focuses upon strategies to break down communication silos in your organisation. This program shows you how to level these silos and integrate your people and processes and streamline your communications. Does your organisation have communication silos? We often face interdepartmental disruptions We struggle to clearly communicate across all departments Our departments have become […]
Business Acumen Skills Course
Plan of action The term business acumen is simply the art of linking an insightful assessment of the external business world with an understanding of how money can be made. Then stakeholders develop key strategies to deliver desired results. This intelligence provides great scope to make good business judgements and quick decisions that are ultimately […]
Collaboration in the Workplace
This program was designed to equip managers with collaboration techniques to ensure their teams work collaboratively in business to pursue organisational objectives. Would you like to attend this program? For maximum effectiveness, this course is best conducted as an in-house program. Venue: For your convenience, you can choose to conduct this course at your workplace. […]
Command Skills Course
Plan of action Even the best commanders in the world know not to overuse command skills. However, many leaders completely under use their command skills to the detriment of the organisation. Command skills are a situational tool and are imperative in certain instances particularly when personal safety is at risk. The 10 commandments of Command […]
Could It Work Better Training
Humans are creatures of habit. We get used to doing something a particular way and soon a habit is born. Every day we unconsciously carry out many tasks very effectively. The problem is that productivity is going backwards at a rate of knots and we need to be constantly vigilant for new ways to get […]
Dealing with Disillusionment
Would you like to attend this program? For maximum effectiveness, this program is best conducted as an in-house program. Ideal group size: 4 – 10 participants. Venue: For your convenience, you can choose to conduct this program at your premises. Alternatively, we can provide a training venue at a small additional cost Duration: This program […]
Dealing With The Cards You’re Dealt
Let’ s draw a similarity with your team and your workplace. Your team and workplace are also unique. Just like cards you’ll find that you have not been dealt a Royal Flush. But the secret is to work with what you’ve got and strive to make it better. Have you ever observed people playing bridge? […]
Design a Checklist Training
This course will help participants build checklists for both mundane and new processes. Participants will learn how to breakdown complex tasks into a bite sized checklist. Can you recall a time when the careless omission of a task derailed a project? Design a Checklist is a facilitated bespoke workshop that can be delivered at your […]
Email Writing Skills Training And Etiquette
Most people and organisations have simply no idea how much risk and liability surrounds sending and receiving emails. What about the risk of losing key clients and customers by sending poorly constructed or misunderstood emails? Emails are legal documents and email training skills will help your people learn to write dynamic, risk free emails. Many […]
Embedding the Charter of Human Rights into LG Decision Making
Our human rights are essential and shouldn’t be taken for granted Ask yourself the following: I have a very good working knowledge of the charter of human rights. I ensure our internal and external communications are in line with the charter. I focus on the problem and not the person. I take responsibility of any […]
Executive Assistant Training
They are frantically working towards important deadlines. But amazingly some EAs are gliding majestically like ducks on the water. You don’t see their feet paddling and they spread a sense of calm and professionalism. This course works best by including the team of EAs. After all, these key people work together to ensure critical tasks […]
How to Eliminate Empty Chairs at Training
Discover how to fill your training sessions to capacity. Wave goodbye to no-shows and last minute cancellations. Discover proven expert tips and techniques to eliminate empty seats at your training sessions. Develop your internal marketing skills and you’ll see your participant numbers escalate. Instead of no-shows you’ll have waiting lists. You’ll also learn how to […]
Humour At Work
Plan of action Would you believe that a humorous manager is more productive than a manager without a good sense of humour? A humorous manager usually has staff that are more loyal and more likely to give discretionary effort to the organisation. People perform better when they are in a good mood. This course was […]
Ideas Generating
Unfortunately many people don’t know how to build an “ideas generating” organisational culture. If you only do one training program with your team this year, then the “Ideas Generating” training program should be at the top of your list. Action Plan How to promote an ‘Ideas Generating’ culture. Tools to move your company beyond the […]
Innovation At Work
As innovative confidence grows, the final group activity will help participants discover how to turn ideas into products processes and service. If you’re seriously trying to make your people more innovative, then this is a must-do course. Workplace Innovation is an action rather than a contemplation. “The final group activity will help participants discover how […]
Internal Supporting Skills
A point to ponder When very major building projects are undertaken, the project managers know that the project will often move at the pace of the slowest performers. So, the project management team will invest far more resources fixing the delays and processes that unnecessarily slow down the project. This proactive approach also reduces bottlenecks, […]
Lateral Light Bulbs Training
“LATERAL LIGHTBULBS” Improve productivity and promote simplicity! The lights at Reception were misbehaving. Management decided to change all 12 lightbulbs. A project began with the file name “Change Reception lights”. A steering committee was formed and a number of issues and concerns were raised. The table below captures the main activities: Concerns Getting Input and […]
Leisure Management
Imagine the difference if your managers and staff could manage the centre more effectively. Imagine anticipating and solving problems in their infancy rather than a crisis management approach. Imagine being able to deflect anger rather than meet the anger head on. To address these concerns, we’ve designed this short, practical management course specifically for leisure […]
Line in the Sand Training
After the course you’ll find the participants referring to the line in the sand. It’s a clear marker and an easy visual for people to remember. You’ll also notice the participants have a pep in their step the very next day. Would you like to attend this program? For maximum effectiveness, this program is best […]
More With Less
The program provides participants with the practical techniques and tools to manage their workload during a busy workday. Ask yourself the following: Our processes are lean and are constantly improved. We set aside time every day to plan the next day’s activities. We set clear priorities and work on the most important things one at […]
Non Verbal Communication – Body Language Training Course
Verbal communication (talking) is only responsible for about 15% of communication. The majority of the message is communicated and transmitted through body language (also known as non-verbal communication). Consider your reaction about how you might interpret a message from a manager whom you met in the corridor and they asked your opinion on what colour […]
Perception Management Techniques
What does Einstein’s revelation mean in business today? Does it really mean that “reality” is only your reality and no one else’s reality? Learn about the roles people play in life based on their perceptions and conditioning. Learn to break down barriers and clearly communicate by understanding the psychology behind perception management. As the saying […]
Reducing Workplace Sickies
The Manager’s Guide to Reducing Workplace Sickies Although sickies are often joked about as being an Australian institution, they cost Australia billions of dollars every year. Of course, sick days are inevitable but some sickies are signs of despair and some sickies are discretionary. Every manager who attends this breakthrough program receives a “managing workplace […]
Understanding & Setting Graduate Expectations
Most organisations now run excellent graduate induction programs. This course is designed as an add on. Graduates seek assurance that they have made the right career move. That is the backbone of this course. It reassures Graduates that they have made the right move. The course gathers, categorises and addresses the expectations of the Graduates. […]
