Dealing with Aggressive People
Dealing with Aggressive People

Are you facing aggressive people in your workday? Have you noticed higher levels of aggression? Would you like to learn some practical skills to manage aggressive people? So this course was designed by an organisational psychologist to keep you grounded when facing aggressive people. Previous participants have remarked that the course gives them space and skills to deal with the […]

Dealing with Difficult Patients & Carers
Dealing with Difficult Patients & Carers

The key to dealing with difficult patients and carers is to focus on the immediate behaviour. Then diffuse the situation as quickly as possible and remain safe. NUTS AND BOLTS Would you like to attend this program? For maximum effectiveness, this course is best conducted as an in-house program. Venue: For your convenience, you can choose to conduct this course at […]

Patience for Patients
Patience for Patients

Working in today’s health sector can be challenging, demanding and confronting. Between Increasing workloads, stretched budgets and heightened political scrutiny, it’s easy to forget why you embarked on a health career! Undoubtedly for most health professionals, their career choice had a lot to do with improving outcomes for patients and somehow making a difference. However, this original motivation can get […]

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National training schedule 2021

Instructional Design Master Class

Location: Melbourne

Date: 6, 7 & 8 December 2021 | $ 1880 (+GST)