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Accountability in the Workplace Course

Accountability in the workplace is about fulfilling a commitment and is integral to the success of an organization. In the absence of accountability, the business may end up functioning poorly. There would be a deterioration in the standards of performance and decline in the quality. These issues may emerge as a major threat towards the smooth functioning of a business. […]

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Business Report Writing Skills Training Course

Improve internal and external reports with critical business report writing skills. A truly unique report writing course. To produce professional reports that people want to read, your business reports must be consistent, brief, clear and concise. Effective business report writing can be subjective. You might have switched roles or departments and suddenly your reports have been re-calibrated from excellent to […]

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Communicating Under Pressure Training

Good communication is often sacrificed as people rush around pursuing unfinished tasks. Communicating under pressure requires confidence. It is a skill which can enable you to deliver your message clearly even in the most difficult situations. Looking for a course to enhance your communication skills in the workplace? The ability to communicate effectively with others is a key skill and […]

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Communication Skills

Importance of Communication Skills Lazy communication is rife. People are trying to communicate in as few words as possible. It’s as if we’re too busy running around in circles to take time to communicate with one another. This communication skills training course is designed to step your organisation through proven methods of communicating clearly. Professional communication does now sway and […]

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Critical Conversations

Plan of action At some stage we all have to engage in a conversation that can be both difficult and controversial. ‘How to have critical conversations’ is a program designed to equip you to resolve critical issues and accelerate performance What are Critical Conversations? A discussion between people when: The stakes are high. Opinions vary. Critical thinking is imperative. Emotions […]

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Critical Writing Skills

One major irk of senior managers is that they spend too much time proofreading reports and correspondence from their direct reports. For example, a critical report is due, and the senior manager is reliant on everyone to complete their individual sections. Alas, the compiled report then becomes disjointed. It’s a combination of different writing styles, different tenses and poor grammar. […]

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Emotional Intelligence Course

Can your EI really effect your relationship building skills? Research has shown that EI effects team building, leadership skills and communication skills. This program shows you ways to enhance your EI competencies and build much stronger relationships. Action Plan Understanding the concept and dynamics of EI Learning the basics 3 models of EI- Trait, Mixed and Ability-Based Understanding the correlation […]

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G3 Interpersonal Skills For 3 Different Generations

There is abundance of evidence that the number one issue in most workplaces stem from a communication issue. There are now 3 distinct generations in the workplace and they each have different generational communication styles. Communication tips for different generations You simply can’t have a one size fits all communication approach. Different generations will interpret your message differently. If you […]

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How to Write a Business Case

Your business cases should also indicate the risks and the alternative costs including the cost of doing nothing. This course is ideal for people who would like to improve the quality of their written business cases. Participants will learn the eight key components of writing an effective business case. State the proposal Outline the consultation process Quantify the costs and […]

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How to Write an Executive Summary

No No No – the Executive Summary is for the reader’s benefit and must be one page in duration. So if you’ve got Executive Summaries floating around your workplace then this course is perfect. You will be sending a very clear message too – “All executive summaries must be 1 page in length”. Would you like to attend this program? […]

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Influencing And Persuasion Techniques

The course content is engaging and has shown to have significant psychological improvements in the way you can influence and persuade people. The course focusses on both internal and external customers too. When you don’t have hierarchical or statutory power then you really need influencing skills and persuasion techniques Questions you might be asking yourself How do I influence my manager? […]

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Influencing Better Outcomes for Clients and Carers Training

We asked 90 aged care staff to identify any skill gaps or frustrations that prevented clients getting better care. We had many different responses which we’ve grouped into the following areas. We have also ranked the responses for your convenience. Lack of role clarity and removing role ambiguity Other staff being negative Overcoming interpersonal rivalry and professional ego Negotiating and […]

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Change Management Course

Why Change Management Course? Employees often

Cultural Diversity Training

Communicating with people from different cultures

Dealing with Difficult Patients & Carers

The key to dealing with difficult patients and

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National training schedule 2021

Instructional Design Master Class (3-Day Workshop)

Location: Melbourne

Date: A hands-on practical course to boost your Instructional Design skills Melbourne - 16th September, 25th & 26th October 2022 Venue: Christies 454 Collins Street, Melbourne, VIC - 3000 Timings: 9 AM - 4 PM | $ 1990 (+GST)

National training schedule 2021

Instructional Design Master Class

Location: Melbourne

Date: 6, 7 & 8 December 2021 | $ 1880 (+GST)