Discover a proven methodology to help employees become more resilient at work and in their personal lives. Resilience at work is critical. Use a proven resilience framework to optimise personal resilience skills and discover how to make staff more resilient in the workplace.. Resilient employees roll with the ebbs and flows of working life. They Read more…
Conflict resolution skills, why are they so important? Dealing with conflict in the workplace can lead to reduced productivity and can snowball into resentment and bitterness. Workplace conflict usually occurs when people have opposing beliefs, ideas, needs, perspectives or goals. Workplace conflicts should be resolved quickly before they fester and grow. Dealing With Conflict In Read more…
Dealing with difficult people effectively is being able to understand why they are difficult and what constitutes difficult for “us”. The dealing with difficult people training course is designed to assist participants to deal effectively with people who are classified as “Difficult”. The key to dealing with difficult people is being able to understand why Read more…
Negotiating skills courses Negotiation skills training courses allows you to quickly learn effective negotiation and influencing skills. Negotiation skills help you to be better prepared to apply effective negotiation skills, techniques and strategies in order to achieve desired outcomes. We have all been involved in situations that required us to negotiate whether at home or Read more…
The ability to negotiate to resolve OHS issues is vital to ensure effective control of OHS hazards. The OHS legislation also requires that employers have issue resolution procedures in place. This training provides both employers and employees with the skills to address OHS issues to ensure effective and efficient resolution. Training Outcomes Engage in effective Read more…
Advanced techniques, the experts use to overcome deadlocks and stop employees giving away unnecessary concessions Advanced negotiating skills are critical if your people are negotiating deals more than $50,000. Behavioural experiments conclude that people who have not mastered the art of negotiation will concede up to 5 times the amount of concessions that a master Read more…
